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About

Sarasota Memorial Health Care System (SMH) is a nonprofit regional health system based in Sarasota, Florida, founded in 1925. It operates the flagship 897-bed Sarasota Memorial Hospital and SMH-Venice (212 beds), offering comprehensive services across heart, vascular, cancer, neuroscience, obstetrics, pediatrics, Level III NICU, and Level II Trauma Center care. With more than 2,500 medical staff and extensive outpatient centers, SMH serves as a regional referral center and safety net for the uninsured. The system emphasizes broad specialty coverage, including its notable obstetric and pediatric programs, and operates two hospital campuses plus freestanding ERs and outpatient facilities. For behavioral health specifics, SMH is primarily described as a broad acute-care system; details on behavioral health services would require checking the system’s behavioral health/psychiatry offerings on their site or contacting them directly. If you’re seeking behavioral health resources, you may contact SMH at 941-917-9000 or visit smh.com for department-level information.

Clinic Type

Mental Health Clinics

Address

Cornell Behavioral Health Pavilion, Sarasota Memorial

Phone

941-917-7760

Email

webmaster@smh.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

24/7 urgent consults available; by appointment during normal business hours

Emergency Care

24/7 urgent consults; Suicide and Crisis Lifeline at 9-8-8

Services Offered

  • Inpatient Behavioral Health
  • Outpatient Behavioral Health
  • Partial Hospital Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Electroconvulsive Therapy (ECT)
  • Mental health assessments
  • Individual therapy
  • Group therapy
  • Family therapy
  • Care coordination
  • Post-hospitalization planning
  • Suicide and Crisis Lifeline support
  • 24-hour urgent consults
  • Medication treatment
  • Relapse prevention
  • Baker Act receiving facility
  • Insurance assistance

Technology & Equipment

  • ECT (Electroconvulsive Therapy)
  • Psychiatric care coordination
  • Medication management

Team

  • Matthew Thomas, MD, Board-certified physician — Inpatient Behavioral Health Medical Director
  • Jason Lorenzen, MD, Board-certified physician — Outpatient Behavioral Health Medical Director

Insurance & Payment

  • Medicare
  • Medicaid
  • most private insurance plans
  • Medicare/Medicaid and most private insurance plans

Accredited by the Joint Commission and licensed by the Department of Children and Family Services; self-referrals are welcome; services covered by Medicare/Medicaid and most private insurance plans

Self-pay, Insurance

Languages Spoken

  • English

FAQs

What services are offered at Sarasota Memorial Behavioral Health?

Inpatient and outpatient mental health services, 24-hour urgent consults, and various therapy programs (PHP, IOP, ECT, assessments, etc.).

Awards & Accreditations

  • Joint Commission accreditation

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 2.8 out of 5 stars (55 reviews)

Patients praise

  • New state-of-the-art facility (Cornell Behavioral Health Pavilion) providing a more supportive environment
  • Appreciation for specific staff members and specialists who are empathetic and professional
  • Life-saving impact reported for some patients undergoing intensive programs
  • Comprehensive continuum of care including outpatient and inpatient options

Common complaints

  • Disappointing or ineffective psychiatric care and treatment plans
  • Issues with communication and follow-up after discharge
  • Negative experiences with administrative processes and billing
  • Complaints regarding staff demeanor and care quality during psychiatric holds

"My experience with the hospital was exceptional and my family member continues to this day to say Cornell not only saved their life, but completely changed it for the better."

Birdeye user review

"The hospital was organized and efficient during my sister’s Baker Act admission. However, the psychiatric care was disappointing. She did not receive a clear or accurate diagnosis, nor an appropriate treatment plan."

Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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