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About

Sarasota Memorial Health Care System (SMH) is a nonprofit regional health system based in Sarasota, Florida, founded in 1925. It operates the flagship 897-bed Sarasota Memorial Hospital and SMH-Venice (212 beds), offering comprehensive services across heart, vascular, cancer, neuroscience, obstetrics, pediatrics, Level III NICU, and Level II Trauma Center care. With more than 2,500 medical staff and extensive outpatient centers, SMH serves as a regional referral center and safety net for the uninsured. The system emphasizes broad specialty coverage, including its notable obstetric and pediatric programs, and operates two hospital campuses plus freestanding ERs and outpatient facilities. For behavioral health specifics, SMH is primarily described as a broad acute-care system; details on behavioral health services would require checking the system’s behavioral health/psychiatry offerings on their site or contacting them directly. If you’re seeking behavioral health resources, you may contact SMH at 941-917-9000 or visit smh.com for department-level information.

Clinic Type

Substance Abuse / Behavioral Health Clinics

Address

Cornell Behavioral Health Pavilion, Sarasota Memorial Health Care System

Phone

941-917-7760

Email

webmaster@smh.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

24-hour availability; Suicide and Crisis Lifeline 9-8-8

Services Offered

  • Behavioral Health
  • Outpatient Behavioral Health
  • Inpatient Behavioral Health
  • ECT Therapy
  • Partial Hospital Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Mental health assessments
  • individual therapy
  • group therapy
  • family therapy
  • care coordination
  • pharmacology
  • psychiatric treatment
  • addiction treatment
  • support for adults/adolescents
  • Baker Act receiving facility
  • insurance assistance
  • referrals
  • 24-hour availability
  • suicide prevention/crisis resources
  • emergency/crisis services
  • free clinical assessment
  • medical and psychiatric staff

Technology & Equipment

  • ECT equipment
  • pharmacology
  • psychotherapy modalities

Team

  • Matthew Thomas, MD — Inpatient Behavioral Health Medical Director
  • Jason Lorenzen, MD — Outpatient Behavioral Health Medical Director

Insurance & Payment

  • Medicare
  • Medicaid
  • most private insurance plans

Self-referrals are welcome.

Languages Spoken

FAQs

What services does Sarasota Memorial Behavioral Health provide?

Inpatient and outpatient mental health services, including assessments, individual/group/family therapy, and post-hospitalization care planning.

Who can access inpatient services?

Adults, adolescents and children needing short-term, intensive psychiatric treatment.

Is there staff available 24/7 for urgent consults?

Yes, professional, certified staff are available 24/7 for urgent consults and by appointment during normal business hours.

How can I get a free evaluation?

For a free evaluation, call 941-917-7760.

Is the Behavioral Health program accredited or licensed?

Yes, accredited by the Joint Commission and licensed by the Department of Children and Family Services.

Do they accept referrals and insurance?

Self-referrals are welcome; most insurances including Medicare/Medicaid are accepted.

What contact number for ECT coordination?

ECT coordinator at 941-917-8133.

Awards & Accreditations

  • Joint Commission accreditation
  • Licensed by the Department of Children and Family Services

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Cornell Behavioral Health Pavilion): 2.8 out of 5 stars (55 reviews)

Patients praise

  • Some staff members described as professional, empathetic, and supportive
  • Effective organization and efficiency noted by some during intake processes
  • Life-changing experiences reported by some patients and families
  • Employees occasionally highlighting supportive coworkers within units

Common complaints

  • Inconsistent quality of psychiatric care and treatment planning
  • Dissatisfaction with discharge planning and follow-up care
  • Reports of punitive management and poor work environment at Bayside Behavioral Health/Cornell Pavilion from employee perspectives
  • Concerns regarding billing practices and responsiveness to patient complaints
  • Mixed experiences regarding staff professionalism and empathy

"The hospital was organized and efficient during my sister’s Baker Act admission. However, the psychiatric care was disappointing. She did not receive a clear or accurate diagnosis, nor an appropriate treatment plan."

Birdeye Review

"As someone who had a family member admitted here for 6 weeks and enrolled in ECT for 14 sessions... my experience with the hospital was exceptional and my family member continues to this day to say Cornell not only saved their life, but completely changed it for the better."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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