Walk-In Clinic & Urgent Care in Saugus, MA | AFC
Occupational Medicine • Saugus, MA • Since 2017
About
Summary: - This page describes AFC Urgent Care Bedford (Bedford, MA), a walk-in clinic and urgent care center that operates without appointments. - Services include treatment of non-life-threatening illnesses and injuries for adults and children over 1, on-site lab and digital x-ray with rapid results, occupational health and workers’ compensation services, same-day school and sports physicals, vaccines for international travel, and telemedicine options. - Location and hours: 154 Great Road, Bedford, MA; open daily 8am–8pm. - Coverage area includes Bedford and surrounding towns (e.g., Concord, Lexington, Billerica, Carlisle, Lincoln, Acton). - Insurance: accepts most major insurances. - Additional notes: Founded in 2017; headquarters in Bedford; provides urgent care as an ER alternative. Important clarification: The user query mentions "Walk-In Clinic & Urgent Care in Saugus, MA | AFC Saugus." The provided content is for AFC Urgent Care Bedford, not Saugus.
Clinic Type
Occupational Medicine
Address
371 Broadway, Saugus, MA 01906
Phone
(781) 233-1000
complianceofficer@americanfamilycare.com
Opening Hours
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Services Offered
Insurance & Payment
—
Walk-ins welcome, Accepted by AFC Urgent Care policies
Languages Spoken
FAQs
What are AFC Saugus hours?
Monday - Friday 8:00 AM - 8:00 PM; Saturday - Sunday 8:00 AM - 5:00 PM.
Do walk-ins welcome?
Yes, walk-ins welcome.
What are your hours of operation?
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Do you offer urgent care services in Saugus?
Walk-In Clinic & Urgent Care in Saugus, MA (as advertised on AFC page)
Is there a contact phone number provided?
CALL (781) 233-1000
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Unilocal: 3.5 stars (historical aggregate) (20 reviews)
- Consumers' Checkbook: Not explicitly stated, but 13 reviews listed (13 ratings)
Patients praise
- Convenient online booking and efficient check-in process
- Generally quick service for simple ailments like flu or cold symptoms
- Friendly and helpful nursing and medical staff reported by many patients
- Clean and welcoming facility environment
Common complaints
- Occasional rude or unprofessional behavior by front desk staff
- Reports of long wait times during busy periods
- Concerns regarding specific physicians' bedside manner and diagnostic thoroughness
- Issues with billing and administrative processes
"Easy booking online. Xray tech and doctor were fabulous. Front desk staff member was miserable and borderline rude."
— LocalityBiz review by Cheryl Bright"I was just there with my son who is sick with a flu & bad cold, the staff & doctors are very nice,and quick with results.. I def recommend going there if you need to be seen quickly"
— LocalityBiz review by Jillian bourque"First of all, I waited in the room forever for the doctor to show... he flat out told me that he doesn’t know what to do to treat it. He was very condescending and passive aggressive."
— Unilocal reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care in Lynn, MA | AFC Urgent Care — Mar 25, 2026
- Mass General Brigham Urgent Care - Lynn — Lynn, MA | BlueHive — Apr 25, 2026
- New England Development. Westgate Mall Announces Opening of American Family Care. — Aug 28, 2025
- Our Locations | Veterinary Urgent Care Center — May 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More occupational medicine clinics in Saugus
ConvenientMD operates urgent care and walk-in clinics in New England, including locations in Massachusetts. They offer high-quality care for illnesses and injuries with walk-in availability from 8am–8pm daily. The Saugus, MA option would be part of their broader network of 31 U.S. clinics focused on convenient urgent care and related services (occupational health, X-ray/lab, primary care expansion). Key details: - Industry: Hospitals and Health Care; Private company founded in 2012; Headquarters in Portsmouth, NH. - Services: Urgent care, walk-in clinic, occupational health, imaging and lab services. - Availability: Walk-ins accepted daily 8am–8pm. - Locations: 31 U.S. offices (within New England, including Massachusetts). - Contact: General phone numbers listed for inquiries; check the Saugus-specific address and hours on ConvenientMD’s site.
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