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Clinic Type

Urology (multi-location group)

Address

Phone

+17156841111

Email

dcarpenter@mnurology.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Minnesota Urology, null — main organization

Insurance & Payment

Languages Spoken

Commitments

  • Patient-centered care
  • Compassionate care
  • Innovative treatments

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CentraCare official website: 4.8/5 (108 ratings) for specific provider Sarah Scott, CNP (108 ratings)
  • CentraCare official website: 4.9/5 (48 ratings) for specific provider Ulrika Wigert, MD (48 ratings)
  • Healthgrades, US News, Homefacts: 71%-89% patient recommendation rate for the hospital (159 surveys mentioned)
  • MedicalRecords.com: 3.6/5 (10 reviews)
  • Better Business Bureau (BBB): 1/5 stars for CentraCare Health System overall (BBB) (12 complaints in 3 years for CentraCare system)

Patients praise

  • High ratings for individual providers, particularly for being knowledgeable, attentive, and good listeners
  • Generally clean facilities and quiet patient rooms at night
  • Majority of patients report willingness to recommend the facility (around 71%-89% depending on the source)
  • Efficient service with manageable wait times reported by some patients

Common complaints

  • Billing and coding concerns, including unexpected charges and billing for routine visits as diagnostic
  • Perceived depersonalization due to automation and rotating staff
  • Issues with communication and perceived lack of attention to patient history
  • Frustrations with administrative processes such as check-in procedures and accessibility for elderly patients
  • Isolated reports of unprofessional conduct or inappropriate comments from staff

"Sarah is excellent... Great communicator and listener. Very thorough."

CentraCare patient review

"Dr Wigert is so kind, professional and caring. She is an excellent primary physician and makes me feel like she would do everything possible to provide care."

CentraCare patient review

"Over the last 5-6 years, CentraCare's patient care has taken a huge dive. The way they are automating everything speaks volumes about how they prioritize money over patient care."

BBB customer review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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