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About

Summary: The MyMichigan Health system serves Michigan with a network of medical centers, home health care, and physician services. It operates in a 26-county region, with facilities in Sault Ste. Marie (Heritage Building), plus locations in Midland and other Michigan cities. It is affiliated with Michigan Medicine (University of Michigan) and includes MyMichigan Physicians Group offering urgent care and extensive specialty care, supported by the MyMichigan Health Foundation. As of 2023, it employed over 13,200 people and volunteers, and has a commitment to medical education. Relevance to your query: - Mentions Sault Ste. Marie facility presence and related staffing/hiring posts. - Indicates Heritage Building in Sault Ste. Marie as part of MyMichigan Health’s locations.

Clinic Type

Mental Health

Address

Heritage Building, 560 Osborn Boulevard, Sault Ste. Marie, MI 49783

Phone

(906) 253-0108

Email

Patient-Financial-Services@mymichigan.org

Opening Hours

Sunday: Closed; Monday: 8:00AM-4:30PM; Tuesday: 8:00AM-4:30PM; Wednesday: Closed; Thursday: Closed; Friday: Closed; Saturday: Closed

Emergency Care

ER/UC

Services Offered

  • Psychiatry
  • Psychotherapy
  • Psychiatric Evaluations

Team

  • Zara Masood — M.D.
  • Emilia Mattioli — M.D.
  • Daniel Tetzlaff — J.D., Psy.D.
  • Diana Wilson — P.M.H.N.P.
  • Jill Sayer — P.M.H.N.P.

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD: Generally positive for individual providers (e.g., Dr. Mattioli) (27 ratings for Dr. Mattioli)
  • Healthgrades: 1 out of 5 stars for specific providers (e.g., Dr. Smith)

Patients praise

  • compassionate and attentive care from some providers
  • accessibility of the location
  • professional and supportive support staff
  • effective listening and rapport building reported by patients

Common complaints

  • concerns about lack of empathy from some providers
  • reports of poor communication or slow progress in treatment
  • complaints regarding administrative issues such as billing or provider punctuality

"Dr. Mattioli is phenomenal at listening to me and helping me to figure out how to work through things. I would recommend her to anyone needing a safe caring physician to talk to."

Ratings.MD

"I saw Dr but didn’t feel that Dr was empathetic as it relates to my PTSD. Dr showed up late, and overcharged me multiple times. I felt as though I wasn’t respected during visits."

Healthgrades

"Very accommodating. Very easy to discuss problems with. It was a very comfortable situation. I looked to look forward to going back."

MyMichigan Health website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Hiawatha Behavioral Health (HBH) is a nonprofit community mental health agency based in Manistique, Michigan, with multiple offices including Sault Sainte Marie. Founded in 1997, HBH operates across Schoolcraft, Mackinac, and Chippewa counties and is governed by a 12-member board representing the three counties. The organization provides accessible, compassionate mental health and rehabilitation services and is funded in part by the Michigan Department of Community Health. HBH emphasizes independence and quality of life, and maintains a location in Sault Sainte Marie at 3865 S Mackinac Trail (Sault Sainte Marie, MI 49783). Contact: 906-643-8616 or 906-341-2144.

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