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Clinic Type

Urgent Care

Address

Sault Tribe Health Center Clinic (second floor, next to appointment desk), Sault Ste. Marie, MI

Phone

632-5230

Email

Opening Hours

Monday–Friday 8:00 a.m. – 8:00 p.m. (last walk-in 7:30 p.m.)

Emergency Care

Yes (transfers to WMH Emergency Room for complex/acute cases)

Services Offered

  • Urgent care
  • Walk-in clinic
  • Basic medical services
  • Vaccinations
  • Evaluation and treatment of cold and flu symptoms
  • Minor ailments and injuries
  • Lab testing
  • X-ray testing
  • Primary care referrals
  • After-hours nurse triage (soon)
  • Emergency care transfer with WMH Emergency Room

Technology & Equipment

  • Lab testing
  • X-ray testing

Team

  • Rae Ann Brand — FNP
  • Andrew Rife — PA
  • nurse and patient registration staff — support staff

Insurance & Payment

Languages Spoken

FAQs

How do I access the walk-in clinic hours and services?

Walk-in clinic is open Monday through Friday 8 a.m. to 8 p.m. with last patient walk-in at 7:30 p.m. No appointment is necessary for the walk-in clinic.

What services are provided at the walk-in clinic?

Basic medical services, routine medical care and vaccinations, evaluation and treatment of cold and flu symptoms, minor illnesses or injuries, minor cuts requiring stitches, broken toes or fingers, minor burns, minor animal bites, sore throats, earaches and other minor ailments for children and adults, insect bites, simple rashes, skin infections, sprains and strains. Lab testing and x-ray testing are available or arranged.

How can I see my primary care provider?

If you wish to see your primary care provider, call for an appointment at 632-5230 between 8 a.m. and 5 p.m.

Where is the walk-in clinic located within the Health Center?

On the second floor of the Health Center, next to the appointment desk.

What happens if care exceeds the clinic’s scope?

For care beyond the clinic’s scope (emergency care, advanced lab/x-ray, complex or acutely ill patients), patients may be transferred to WMH Emergency Room.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD (MyMichigan Community Care): 4.7/5 (1,091 ratings)
  • Ratings.MD (MyMichigan EZCare Sault): 4.7/5 (844 ratings)
  • Sault Area Hospital Virtual Home Waiting Room pilot: 87-89% satisfaction rate (350 patients (pilot study))

Patients praise

  • Staff described as friendly, caring, and knowledgeable by many patients
  • Effective, fast, and thorough treatment for urgent issues as an alternative to the ER
  • High patient satisfaction (87-90%+) with the new Virtual Home Waiting Room at Sault Area Hospital
  • Reduced ER wait times and improved patient flow due to virtual triage initiatives

Common complaints

  • Long wait times for appointments and walk-in services
  • Occasional unprofessional, rude, or condescending behavior by specific staff members
  • Communication or documentation errors in patient files
  • Frustration with appointment availability at temporary clinics

"She took the time to look at my file before seeing me to relate to me through our last visit. It made me feel like she actually cared for me as a person and not just a patient on the chart."

Patient review (Ratings.MD)

"The other staff were great! But Lorraine was very unprofessional, rude, condescending. She cut my son off before he was finished speaking."

Patient review (Ratings.MD)

"I tried leaving a message because it said to leave a message and you would get a call back... And then I was told... don't do that again because you won't get a call. It's already filled."

Patient experience (CBC News)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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