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Clinic Type

Urgent Care

Address

400 Southborough Drive Suite 1, South Portland, ME 04106

Phone

207.761.1100

Email

privacyoffice@concentra.com

Opening Hours

8 a.m. - 5 p.m.

Telehealth

centralized telemedicine is available in your area

Services Offered

  • Urgent Care
  • Occupational Medicine
  • Physical Therapy
  • Wellness
  • Occupational Health Services
  • Drug Screening
  • Physicals
  • Other Pre Employment Services
  • Immunizations

Team

  • Betsy Staples — Center Contact / presumably Office Manager

Insurance & Payment

  • Not specified in excerpt

Languages Spoken

FAQs

What should I bring to my visit?

Photo ID, Proof of insurance, Medical history information, List of current prescriptions

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UrgentCareMap (South Portland location): 4.3/5 stars (1,021 reviews)
  • Yelp (National Brand): 2/5 stars (10,694 reviews)

Patients praise

  • Friendly and professional staff
  • Helpful and respectful service
  • Fast service on select occasions
  • Clear communication from some staff members

Common complaints

  • Long wait times
  • Dissatisfaction with communication regarding wait times
  • Reports of poor bedside manner from some clinical staff
  • General dissatisfaction with overall patient experience at the national brand level

"Fast service, up-to-date technology, and a polished, friendly team."

Loc8NearMe

"Definitely a place to avoid! We arrived before they opened and were third in line and told it would be 2.5 hours from start to finish."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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