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Clinic Type

Gastroenterology

Address

688 White Plains Road, Scarsdale, NY 10583

Phone

+1-914-723-3222

Email

cdsafety@cumc.columbia.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://www.columbiadoctors.org/telehealth

Services Offered

  • Gastroenterology
  • Internal Medicine

Team

  • Elena L Tsai, Gastroenterology; Internal Medicine — MD, Gastroenterology

Insurance & Payment

  • Aetna Signature Administrators
  • Medicare Managed Care
  • HMO
  • PPO
  • POS
  • EPO
  • NY Signature
  • Student Health
  • Affinity Health Plan
  • Essential Plan
  • Medicaid Managed Care
  • Amida Care
  • CDPHP
  • CIGNA
  • Great West (National)
  • Special Needs
  • Emblem/GHI
  • Emblem/HIP
  • ConnectiCare
  • MVP Health Care
  • Oxford
  • World Trade Center Health Plan
  • VNSNY CHOICE
  • MagnaCare
  • Healthspring (Cigna Medicare)
  • Local 1199
  • Empire Blue Cross Blue Shield HealthPlus
  • Empire Blue Cross/Blue Shield
  • Fidelis Care
  • Leaf (Exchange)

Before your appointment, please contact the doctor's office or your insurance provider to verify that your insurance is accepted. This list of insurances can change, and the insurance plans listed may not be accepted at all office locations for this provider.

Languages Spoken

FAQs

What insurances are accepted?

Aetna Signature Administrators, Medicare Managed Care, HMO, PPO, POS, EPO, NY Signature, Student Health, Affinity Health Plan, Essential Plan, Medicaid Managed Care, Amida Care, CDPHP, CIGNA, Emblem/GHI, Emblem/HIP, ConnectiCare, MVP Health Care, Oxford, World Trade Center Health Plan, VNSNY CHOICE, MagnaCare, Healthspring (Cigna Medicare), Local 1199, Empire Blue Cross Blue Shield HealthPlus, Empire Blue Cross/Blue Shield, Fidelis Care, Leaf (Exchange), Medicare Managed Care, and other listed plans.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ColumbiaDoctors (Scarsdale, 688 White Plains Road page): 5.0 stars out of five (Patient Experience Rating / combined rating) (345 ratings)
  • Vitals: 4.4 stars (18 ratings (5 written reviews))
  • WebMD: 4.5 (16 ratings (1 review shown))

Patients praise

  • Positive patient experience ratings on ColumbiaDoctors (very high combined rating)
  • Patients report reassuring/comforting bedside manner and clear communication
  • Staff/nurses described as kind and help making procedures less stressful

Common complaints

  • Some patients report lack of follow-up communication
  • Some reviews report judgmental vibe, rushing, and rude office staff
  • Some reviews describe issues with prescription/refill communication and no callback

"“While Dr Tsai has a very pleasant beside manner and appears to care when at an appointment there is no follow up communication at all.”"

Vitals (Dr. Elena Tsai page)

"“I was very disappointed… I felt a very judgmental vibe… She rushed her time… Neither party got a call back… To end, the office staff is rude.”"

WebMD (Dr. Elena Tsai overview page)

"“Everything from the initial consult to the procedure went seamlessly. The staff and nurses were nice and made the colonoscopy experience less terrifying.”"

Vitals (Dr. Elena Tsai page)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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