Family Primary Care Doctors in Scarsdale, NY - One Medical
Primary Care • Scarsdale, NY
Clinic Type
Primary Care
Address
680 White Plains Road, Scarsdale, NY 10583
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon–Fri: 8AM–5PM; Sat–Sun: Closed (Special Hours noted: 05/25 Mon Closed; 06/19 Fri Closed); RN Walk-in Hours: Mon-Fri 9AM-12PM, 1PM-4PM
Telehealth
Yes (24/7 Video Chat)
Services Offered
Team
Insurance & Payment
—
book online; appointments billed to insurance; copays/deductibles may apply
Languages Spoken
—
Current Offers
Book online, no membership needed
FAQs
What services are offered at Scarsdale One Medical?
Primary care for kids and adults with preventive care, physicals, screenings, mental health services, and care coordination; same/next-day appointments; 24/7 Video Chat.
Is membership required for appointments?
Book online, no membership needed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Chamber of Commerce: 3.7 out of 5 stars (7 reviews)
- Birdeye (Aggregate): 3.9 out of 5 stars (53 reviews)
Patients praise
- High quality of care and thoroughness provided by individual doctors
- Clean, well-maintained office environment
- Efficient delivery of some clinical services
Common complaints
- Difficulties with customer service response times and accessibility
- Billing issues and challenges with insurance or unexpected charges
- Reported difficulties with technology platforms and logging into systems
- Occasional complaints regarding administrative or front-desk staff conduct
"I was honestly nervous to see a provider at a large company but Dr. Sussman was incredible. At my initial visit, she did a thorough evaluation and met with me for over an hour! She also understood mental health in a way most PCPs do not."
— Birdeye user review"I paid an annual subscription with the idea of increased convenience compared to other providers. However, the opposite is true. I have queried my doctor a couple times in the past few months, and she NEVER responds."
— Chamber of Commerce user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- James C. Trapasso, DO at NewYork-Presbyterian Medical Group Westchester - Scarsdale Multispecialty: Primary Care | NewYork-Presbyterian Doctor in New York, NY — Jan 8, 2026
- Eduardo S. Granato, MD, Internal Medicine, Scarsdale, NY | ColumbiaDoctors - 700 White Plains Road — Jun 2, 2026
- Montefiore Health System and Amazon One Medical Accelerate Access to Coordinated Primary and Specialty Care In Westchester | Montefiore Einstein — Jun 9, 2026
- Meet Westchester's Top Doctors in 2025 — Oct 19, 2025
- Montefiore Einstein Advanced Care in Westchester to include One Medical office - Westfair Communications — Jun 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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