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About

Touching Hearts at Home – Capital District (Albany, NY) provides non-medical in-home care for seniors and adults with medical conditions or disabilities, including transitional care from hospital to home. They offer companionship, daily living assistance, and dementia care to help clients age safely at home. Serves Albany and surrounding communities, with a focus on preserving independence and peace of mind for families. Contact: 518-250-6867. Note: The provided page specifically covers Albany, NY, not Schenectady, NY; if you need Schenectady-specific services, consider contacting their Albany office to confirm availability or ask for the Schenectady location details.

Clinic Type

Geriatrics

Address

Schenectady, NY

Phone

518-250-6867

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatric care
  • Hospital Recovery Rehab Care
  • Respite Care
  • Home Care
  • Alzheimer’s & Dementia Care
  • Live-In Care
  • Senior At-Home Care
  • mobility assistance
  • palliative care
  • chronic condition support
  • fall prevention
  • home safety assessments
  • caregiver coordination with families
  • personalized care plans
  • physical rehabilitation
  • continuous caregiver training

Insurance & Payment

Languages Spoken

  • English

FAQs

What makes your geriatric care unique?

Personalized care plans combining physical rehabilitation, expert palliative support, and continuous caregiver training to address evolving needs.

How do you assist with chronic conditions?

Our dedicated team supports chronic condition management through regular monitoring, safety measures, and coordinated care plans that involve families and healthcare professionals.

What steps are taken for fall prevention?

We conduct thorough home assessments, recommend adaptive equipment, and offer continuous supervision to ensure that our geriatric care services significantly reduce the risk of falls and related injuries.

What makes your geriatric care services unique?

We provide personalized care plans that combine physical rehabilitation, expert palliative support, and continuous caregiver training to address the evolving needs of seniors.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Caring.com: Generally positive ratings (e.g., 128 reviews on Caring.com)" (128 reviews (Caring.com))
  • Yelp (brand-wide): 4.2 out of 5 stars (66 reviews (aggregate))

Patients praise

  • Responsive to calls and requests
  • Compassionate and well-trained staff
  • Helpful at short notice
  • Maintains independence and dignity of seniors
  • Good office support

Common complaints

  • None explicitly mentioned in high-level reviews, though generally responsiveness can be a point of focus for care providers

"Thank you so much for your caring and timely help. We appreciate that you have an outstanding staff who do the job with compassion. Bless them."

Touching Hearts at Home Testimonials page

"We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and good office service over that time."

Yelp review (July 2026)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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