Albany Saratoga Centers for Pain Management
Pain Management • Schenectady, NY • Multiple (Northway Surgery and Pain Center; Albany & Saratoga Centers for Pain Management) locations
About
Summary: The Albany & Saratoga Centers for Pain Management (ASCPM) is a medical practice specializing in treating acute and chronic pain with innovative therapies, including Regenerative Medicine. Headquartered in Albany, NY, ASCPM operates 3 offices across New York (Albany HQ and Saratoga Springs area) with additional locations in the region. They are a public company with about 9 employees and list multiple contact numbers and emails (painless@ascpm.com). Notable details: services focus on pain management using regenerative therapies; they maintain a presence on LinkedIn and have connections to healthcare and local services. If you’re seeking Schenectady-specific information, ASCPM appears to primarily operate in Albany/Saratoga areas, with no explicit Schenectady office listed in the highlights. For direct inquiries, you can contact their main numbers or email.
Clinic Type
Pain Management
Address
Albany, NY (Northway Surgery and Pain Center, 12205 Northway Court?]
Phone
(518) 463-0174
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Opening Hours
Mon-Fri 8:30 AM – 4:30 PM
Website
Telehealth
https://ascpm.com/patients/telehealth/
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
Do you offer telehealth visits?
Telehealth visits are available.
How can I request a consultation?
Click on the button to set up a consultation with one of our clinicians.
Is there a referral process?
Thank you for the referral. We will take good care of your patient. Please click on the button to access our referral form.
Where are your offices located?
Locations include Albany, Saratoga Springs, Queensbury, and Clifton Park.
What are your office hours?
Mon-Fri 8:30 AM – 4:30 PM.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- PainClinics.com: 4.0 out of 5 stars (73 reviews)
- WebMD Care: 3.5 out of 5 stars (for individual provider Dr. Sarah Thomas) (5 reviews)
Patients praise
- Welcoming and compassionate clinical staff and providers
- Effective listening and personalized treatment planning
- Supportive front desk and administrative assistance for new patient onboarding
- Success in diagnosing and managing chronic pain conditions
Common complaints
- Frustration with slow or unproactive insurance authorization processes
- Reports of poor communication and unresponsiveness from administrative or management staff
- Isolated allegations of dismissive medical communication and inadequate follow-up on patient concerns
"I was so happy to finally get some answers and a plan in place and to help me manage the pain and get back to some normal activities that I couldn't do. I would highly recommend ASCPM."
— Patient testimonial via LocalityBiz"Scheduled an MRI but never called my insurance company for authorization. Good thing I checked or I might have been $1000 out of pocket!"
— Patient review via MapQuest/Yelp aggregationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Aruna Sahoo, MD - Physician | OrthoNY — Jul 31, 2025
- Courtney DeJesus, PA-C - Physician Assistant | OrthoNY — Aug 6, 2025
- How Albany’s Ketamine Infusion Therapy Is Changing Lives — Aug 4, 2025
- Joseph M. LaRosa, MD - Physician | OrthoNY — Aug 4, 2025
- Capital Region TMS - 4 Atrium Dr #100, Albany, NY 12205 - Hours, Directions, Reviews — Nov 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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