Schertz Medical Home - Brooke Army Medical Center - Tricare
Family Medicine • Schertz, TX • Since 1879
About
Summary: - Brooke Army Medical Center (BAMC) is the U.S. Army’s premier medical institution, located at Fort Sam Houston, Texas, and is DoD’s largest facility and the only Level 1 trauma center. - BAMC operates a 425-bed academic medical center with about 8,000 staff (military, civilian, and contractors) and includes the Center for the Intrepid outpatient rehabilitation facility. - It serves wounded service members and the San Antonio community; it comprises multiple clinics and organizations around its main inpatient hospital. - Address/locations include several offices in the San Antonio area, with the headquarters at 3551 Roger Brooke Drive, Fort Sam Houston, TX 78234, and related sites in Schertz, TX, and Camp Bullis. If you’re specifically looking for information about a Schertz Medical Home affiliated with BAMC or TRICARE in Schertz, BAMC primarily operates on Fort Sam Houston and surrounding San Antonio areas; for a Schertz-based TRICARE medical home, you may need to search for local TRICARE providers or a Schertz-based military medical facility through TRICARE or BAMC’s network listings.
Clinic Type
Family Medicine
Address
17115 IH 35N, Suite 123, Schertz, TX 78154
Phone
210-916-3000
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Opening Hours
Monday, Thursday and Friday: 7:30 a.m. - 4:30 p.m. Tuesday and Wednesday: 7:30 a.m. - 6:30 p.m. (Closed on Federal Holidays)
Emergency Care
TRICARE Nurse Advise Line 1-800-874-2273 for after-hours assistance
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
You may schedule appointments using one of the following options:
1) Call 210-916-9900, CAMO, 6:30 a.m. – 4:30 p.m., Mon–Fri. 2) Use the MHS Patient Portal at https://patientportal.mhsgenesis.health.mil to message your provider. If you don’t have an account, register at https://myaccess.dmdc.osd.mil/identitymanagement/. 3) Use the MHS GENESIS portal to request prescriptions.
Immunizations for ONLY those patients ENROLLED to Schertz Medical Home. To schedule an appointment call the San Antonio CAMO at 210-916-9900
Schedule immunizations through CAMO.
Laboratory Services Hours of Operation for patients enrolled at Schertz Medical Home
BY APPOINTMENT ONLY. Please call clinic at 210-916-3000, Option 5.
Pharmacy Services Hours of Operation for patients enrolled to Schertz Medical Home
- Pharmacy Lobby: Mon, Thu, Fri 7:30 a.m. - 4:30 p.m.; Tue/Wed 7:30 a.m. - 5:45 p.m. - Drive Thru: Mon-Fri 7:30 a.m. - 4 p.m. - Weekends/Federal Holidays: CLOSED - Prescription Activation: 210-916-1536, option 1 - Activate prescriptions and allow 2 hours before pickup.
Physical Therapy Clinic Hours of Operation
Mon-Thu 7:45 a.m. – 5:30 p.m.; Friday 7:45 a.m. - 11:15 a.m. Clinic Phone: 210-916-0023
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, BusinessYab, and other review aggregators: Varied, with both highly positive endorsements and negative experiences reported (Limited number of reviews across platforms like Yelp and third-party directories)
Patients praise
- Professional and attentive staff
- Efficient check-in processes
- Well-maintained medical records and proactive follow-ups
- Quality care from providers and physical therapy department
Common complaints
- Dissatisfaction with pharmacy wait times
- Difficulty reaching the Patient Affairs Office regarding complaints
"Been going here for 7+ years and it is BY FAR the best Military medical facility I've been to. ... P.A Martin is extremely professional and has always treated me with dignity and respect."
— BusinessYab User Review"Their call in/activate medication pharmacy pick up line is absolutely ridiculous!!! You sit and wait for over 30 minutes in a line that should go quickly."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BAMC clinics currently enrolling TRICARE Prime members > Brooke Army Medical Center > Articles — Aug 6, 2025
- BAMC clinics currently enrolling TRICARE Prime members > Joint Base San Antonio > News — Aug 6, 2025
- BAMC clinics currently enrolling TRICARE Prime members | Article | The United States Army — Aug 5, 2025
- How to Find and Choose a TRICARE Provider — Jun 15, 2026
- Patients rank DHN Central clinics ‘best of the best’ - DHA.mil — Sep 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Schertz
HealthTexas Primary Care Doctors (Schertz Clinic) - Overview: HealthTexas Primary Care Doctors is a medical group with 22 locations nationwide, including a Schertz primary care site. The organization specializes in primary care with a network of physicians, allied staff, and administrative roles. - Schertz presence: One listed location in the Schertz area is at 650 FM 3009, Schertz, TX 78154, indicating a local primary care clinic within the HealthTexas network. - About the group: Founded in 1994 and headquartered in San Antonio, TX, HealthTexas employs about 91 people and generates roughly $10.3 million in annual revenue. The group appears to offer a broad range of primary care services and has multiple job openings across roles such as physicians, nurses, medical assistants, and support staff. - Notable roles and opportunities: Open positions include Primary Care Physicians (M.D./D.O.), Medical Assistants, EMR Analysts (ECW experience), Family Nurse Practitioners, Complex Care Managers (RN), Wound Care Medical Assistants, and practice/operations management roles. - Contact/locations: The Schertz clinic is part of a broader network with multiple San Antonio area offices, reflecting a strong local presence within the HealthTexas system. If you’re seeking details on the Schertz clinic specifically (staff, hours, appointments), you may want to contact HealthTexas directly or visit their Schertz location at 650 FM 3009, Schertz, TX 78154 for the most current information.
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