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Clinic Type

Pediatrics

Address

2200 Roy Richard Drive, Cibolo, TX 78154

Phone

(210) 566-4777

Email

SFSAPPS@pediatricassociates.com

Opening Hours

Wednesday: 9AM–6PM? (not clearly listed); Thursday: 8AM–5PM; Friday: 8AM–5PM; Saturday AM–12PM; Sunday/Monday/Tuesday not specified

Telehealth

Yes (KidzDocNow app; telehealth pages listed)

Emergency Care

Not specified

Services Offered

  • Pediatric care
  • pediatric services
  • behavioral health care
  • breastfeeding and lactation care
  • minor medical procedures
  • on-site labs
  • specialized care management
  • telehealth
  • KidzDocNow app for video visits
  • after-hours care
  • same-day appointments
  • in-house lab
  • pediatric preventive care
  • vaccination information (VaxFacts.info)
  • ADHD/behavioral health assessment and treatment planning

Technology & Equipment

  • KidzDocNow app
  • VaxFacts.info
  • in-house labs
  • evidence-based practices and latest technologies

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Hundreds of insurance plans
  • Community First Medicaid and CHIP
  • hundreds of insurance plans including Community First Medicaid and CHIP

Includes Community First Medicaid and CHIP; details on other plans not specified.

Not specified

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • Not specified

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

What are the office hours?

- Monday: 8AM–5PM - Tuesday: 8AM–5PM - Wednesday: 8AM–5PM - Thursday: 8AM–5PM - Friday: 8AM–5PM - Saturday: 8AM–12PM - Sunday: Closed

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye / Google: 2.8/5 stars (29 reviews)
  • Northeast Pediatric Associates PA website: 4.85/5 stars (241 reviews)
  • Health US News (specific provider): 5/5 stars (17 reviews)

Patients praise

  • Kind, compassionate, and attentive clinical staff (doctors and nurse practitioners)
  • Thorough and knowledgeable medical care
  • Child-friendly environment that helps patients feel comfortable
  • Effective diagnostic capabilities
  • Convenient access to same-day sick visits at some locations

Common complaints

  • Difficulty reaching offices by phone
  • Rudeness or unprofessionalism among front desk and administrative staff
  • Long wait times to get appointments or in the lobby
  • Lack of communication regarding scheduling or doctor availability

"The girls in the front were rude and unfriendly. No smiles or even a hello when you walked..."

Patient review of a local pediatric clinic

"Everyone is super friendly BUT they NEVER answer their phones. I can't get my son's prescription filled because they're so hard to get ahold of."

Patient review on MapQuest

"She’s usually scared to go to the pediatric office, but as soon as she walked through the door, she was excited and comfortable. The entire staff was kind and welcoming..."

Patient testimonial for Northeast Pediatric Associates PA

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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