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Clinic Type

Diagnostic Laboratory Services

Address

Phone

6022557625

Email

info@ptchoice.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Sonora Quest): 3.1/5 (60)
  • BBB (Ulta Lab Tests): 3.2/5
  • ComplaintsBoard (Sonora Quest): 1.3/5 (20 reviews, 14 complaints)

Patients praise

  • Convenience and speed, especially for walk-ins or scheduled appointments
  • Professional and skilled phlebotomy techniques (minimal discomfort)
  • Transparent and affordable pricing models compared to larger chains
  • Helpful staff who explain insurance or payment options clearly
  • Availability of mobile and concierge testing options for added privacy and comfort

Common complaints

  • Long wait times, even with appointments
  • Poor communication regarding lab orders and delays in results processing
  • Inconsistent service quality and unprofessional staff interactions
  • Difficulty reaching support teams for scheduling or issue resolution

"Excellent. Quick, easy and cost me a lot less than the two other larger labs I was going to... Just saved myself $300 this last week."

Patient's Choice Lab Testing review

"Terrible service. Made an appointment for noon and waited over one hour to bee seen."

Labcorp review

"They hijack your results making you wait days on end... A complete and utter joke of a company, no accountability and even worse customer service."

Ulta Lab Tests BBB review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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