Scranton Primary Care - Health Care Center
Dental • Scranton, PA • Since 1978
About
Scranton Primary Health Care Center is a private, nonprofit-style health care provider in Scranton, PA, offering comprehensive primary medical, dental, and behavioral health services at affordable rates for all residents, including the under-insured and uninsured. Key details: - Location: 959 Wyoming Ave, Scranton, PA 18509, with four offices nationwide (all in the Scranton area) - Founded: 1978; Headquartered in Scranton, PA - Services: Primary care physician visits, diagnostic testing, dental and behavioral health care - Access: Emphasizes affordable care for uninsured/under-insured populations - Contact: Main phone lines include (570) 504-0882 and (570) 344-6839; email covidvaccine@scrantonprimary.org - Website: scrantonprimary.org - Category: Hospitals and Health Care; focuses on primary health care, dental, and behavioral health services If you’re seeking primary care in Scranton, this center provides multidisciplinary services at a community-focused, cost-conscious option.
Clinic Type
Dental
Address
Not specified on page
Phone
570-504-0882
vaccine@scrantonprimary.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Should you require services after normal business hours, call the health center at (570) 344-9684 for on-call arrangements.
Services Offered
Team
Insurance & Payment
This health center is an FTCA Deemed Facility and covered by professional liability insurance through the Federal Tort Claims Act program.
Not explicitly listed; typical primary care payments accepted, request for data: null
Languages Spoken
—
FAQs
Hours of operation
Please check with office for hours of operation.
Dental services contact
DENTAL: (570) 504-0882
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (Alder Street location): 5.0/5.0 (2)
Patients praise
- Professional and kind staff in certain contexts (e.g., COVID testing)
- Some providers are described as qualified, patient, and good listeners
- Welcoming and clean environment reported by some patients
- Appreciation for long-term care relationships
Common complaints
- Poor customer service and lack of staff responsiveness
- Issues with medical records management and administrative organization
- Reports of unprofessional behavior or perceived lack of care for patients
- Cancellations of appointments without notice
- Allegations regarding HIPAA compliance and handling of personal information
"This was the worse experience ever. No one acted like they cared what so ever... THIS IS THE CRAPPIEST DRS OFFICE. DO NOT GO HERE."
— LocalityBiz review"DO NOT EVER GO HERE. They are breaking HIPPA regulation and have the worst customer service."
— LocalityBiz review"Just wanted to express how professional and kind the staff was when my family needed COVID testing."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wright Center for Community Health planning $5 million expansion of community health center in North Scranton - The Wright Center — Dec 10, 2025
- Wright Center building plan in North Scranton to go before zoning board — Jan 9, 2026
- Wright Center Health Centers Receive National Certification - The Greater Scranton Chamber — Jan 8, 2026
- Children’s fair highlights our National Health Center Week activities - The Wright Center — Jul 29, 2025
- Wright Center Planning North Scranton Expansion - The Greater Scranton Chamber — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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