Substance use treatment | Washington State Health Care Authority
Addiction/Drug Dependency Treatment • Seattle, WA
About
Summary: - The Washington State Health Care Authority (HCA) is a U.S. government agency based in Olympia, WA, providing medical, dental, and vision care services to individuals and families. - If you’re seeking substance use treatment resources in Seattle, HCA is the state agency that administers Medicaid/Apple Health programs and coordinates many health services, including behavioral health and substance use treatment options, for eligible residents. - Key facts: - Website: hca.wa.gov - Headquarters: Olympia, WA - Workforce: ~23 employees - Notable metrics: strong website traffic (monthly visits ~278k) with low bounce rate (0.5%) - Services are aligned with health coverage, behavioral health, and care coordination that may cover substance use treatment for eligible individuals. - How to proceed in Seattle: - Visit HCA’s site for program details and provider directories. - Contact Washington Apple Health (Medicaid) for coverage questions related to substance use treatment. - Explore Seattle-area approved providers and waivers through HCA’s behavioral health resources.
Clinic Type
Addiction/Drug Dependency Treatment
Address
Olympia, Washington 98504, US
Phone
1-866-789-1511 (Washington Recovery Helpline)
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
If enrolled in Apple Health (Medicaid), treatment is funded directly by Medicaid; private/employer plans may cover substance use treatment under ACA.
Direct setup with treatment agency for Apple Health enrollees, Healthplanfinder for Apple Health eligibility for low-income individuals
Languages Spoken
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FAQs
Who qualifies for treatment?
If you are enrolled in Apple Health, you qualify to get treatment for a substance use disorder.
What if I am not enrolled?
Find out if you are eligible, then apply for Apple Health through Washington Healthplanfinder.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- TrustAnalytica.org (Therapeutic Health Services - Summit/Seneca Branch): 3.5/5 (48 reviews)
- Birdeye (Sea Mar Turning Point Treatment Center): 3.3/5 (47 reviews)
- Recovered.org (Swedish Medical Center/Ballard): 3.16/5
Patients praise
- Staff are often described as supportive and understanding
- Treatment programs are frequently cited as vital to recovery and maintaining wellness
- High overall satisfaction reported by a majority of substance use disorder (SUD) enrollees in state surveys regarding quality and helpfulness of services
Common complaints
- Concerns regarding administrative, bureaucratic, or logistical issues (e.g., location, scheduling, referral delays)
- Negative staff interactions, particularly at reception or during intake processes
- Issues with medication management or refilling prescriptions
- Reports of inadequate care or unprofessional conduct by providers in specific facilities
"The drug and alcohol counseling was helpful, and they wanted you to succeed. I wouldn't be able to survive without them."
— 2025 Client Survey (SUD respondent)"A receptionist that can read should be a bare minimum!"
— Birdeye Review of Sea Mar Turning Point Treatment Center"The issues I face are more bureaucratic and not the fault of any individual."
— 2025 Client Survey (SUD respondent)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Prenatal, child, and young adult behavioral health services — Aug 15, 2025
- Thunderbird Treatment Center prepares to open on Vashon Island | The Seattle Times — Jul 11, 2026
- Contact HCA - Washington State Health Care Authority - | WA.gov — Jan 31, 2026
- Community Corner—Opioid Recovery & Care Access (ORCA) Center - Human Interests — Apr 30, 2026
- Cultivating Connections: Update on King County’s Response to the Opioid Overdose Crisis — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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