Mental health services - King County, Washington

Patients praise

• high levels of reported satisfaction with cultural sensitivity and treatment planning participation
• some providers noted as having amazing staff, food, and amenities
• recent improvements in wait times for crisis evaluations and expanded resources
• general acknowledgment of recovery possibilities by some professionals

Common complaints

• appointment cancellations and communication issues
• difficulty accessing care, including high patient rejection rates at facilities
• concerns over treatment quality, misdiagnosis, and perceived lack of empathy
• financial concerns, including billing issues and lack of insurance coverage for some facilities
• long wait times for crisis evaluations and care placements