Seattle Roots Community Health – Home of Carolyn Downs Family ...
Primary Care • Seattle, WA • Since 1968
About
Seattle Roots Community Health is a nonprofit health organization based in Seattle, founded in 1968. It operates multiple primary care sites, an after-hours clinic, two school-based health centers, a low-barrier medication-assisted treatment clinic, and a dental clinic. The organization emphasizes health justice and community activism, tracing roots to Carolyn Downs Family Medical Center (founded 1970) and Country Doctor Community Clinic (founded 1971), which merged in 1988. In 2024, the combined entity adopted the name Seattle Roots Community Health to reflect expanded services and locations serving Seattle’s diverse communities. Key details: - Type: Nonprofit hospital/health care - Headquarters: Seattle, WA - Offices: 5 U.S. locations in Seattle metro area (including 500 19th Ave E as HQ) - Contact: multiple local phone lines available - Services: primary care, after-hours care, school-based health centers, substance use treatment (medication-assisted), dental care, diabetes management, nutrition, and related health services - Website: seattleroots.org If you’re looking for the home of Carolyn Downs Family Medical Center, Seattle Roots Community Health encompasses it as part of its unified organization.
Clinic Type
Primary Care
Address
500 19th Ave E; Seattle, Washington 98112, US
Phone
988
media@seattleroots.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated): 4.2 out of 5 stars (88 reviews across platforms)
- Nursa (clinician reviews): 4.3 out of 5 stars
Patients praise
- Caring and professional medical staff (doctors/nurses)
- Affordable care/sliding scale fees for uninsured patients
- Friendly and welcoming environment
- Strong history and commitment to serving vulnerable populations
Common complaints
- Long wait times
- Poor communication and lack of follow-up from staff
- Frustrating phone/appointment systems
"Everyone truly cares about you and your health. They take their time... I’m completely impressed."
— Unilocal review"Do not go here. They are terrible at everything from their phone system to health care."
— Birdeye aggregated review"I like that they’re personal and honest. They sit and talk to you like a human being."
— Seattle Times interview with patientSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Molina Healthcare of Washington Sponsors Open Enrollment Event Connecting Underserved Communities to Local Clinics - The MolinaCares Accord — Dec 15, 2025
- Providence Swedish to trim residency slots, citing looming Medicaid cuts | The Seattle Times — Jul 2, 2026
- Providence Swedish to trim residency slots, citing looming Medicaid cuts | The Olympian — Jul 2, 2026
- Grand Opening of Odessa Brown Clinic's New Facility - The Seattle Medium — Aug 13, 2025
- Odessa Brown Children’s Clinic Returns To Central District With New Location And Expanded Services - The Seattle Medium — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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