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About

Burrell Behavioral Health is a Missouri nonprofit mental health center offering a full continuum of care, including therapy, counseling, psychiatry, residential services, case management, addiction recovery, crisis intervention, and evaluations. It serves adults, families, and children/teens across 18 counties and more than 40,000 clients, with 522 staff and 400 licensed providers. Headquartered in Springfield (1300 E Bradford Pkwy, Springfield, MO 65804), Burrell operates five U.S. offices and maintains an active, private ownership structure. For Sedalia, note a presence via Burrell’s broader Sedalia/BVH community outreach and school-based services, as part of its regional network. Contact: info@burrellcenter.com or 800-395-2132 / 417-761-5000. Website: burrellcenter.com.

Clinic Type

Behavioral Health

Address

1300 E Bradford Pkwy, Springfield, Missouri 65804, US

Phone

Southwest Missouri: 1-800-494-7355; Central Missouri: 1-800-395-2132

Email

HumanResources@burrellcenter.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Emergency Care

24-hour crisis line available

Services Offered

  • mental health care
  • adult mental health
  • child and adolescent services
  • psychiatry
  • therapy/counseling
  • residential treatment
  • case management
  • recovery services
  • crisis intervention
  • evaluations
  • integrated services
  • developmental disabilities
  • autism services
  • forensics neuropsychology
  • outcomes
  • team
  • finances and insurance
  • articles
  • videos
  • guides
  • tools
  • locations

Technology & Equipment

  • telehealth
  • online resources

Team

  • Mat Gass, CEO — CEO

Insurance & Payment

  • most insurance (explicit)

We work with most insurance and offer options for those who qualify, including discounted fees and financial assistance

discounted fees, financial assistance, insurance

Financing: discounted fees; financial assistance

Languages Spoken

  • English

Current Offers

Affordable care options

FAQs

Do I really need help?

Honest conversations are hard but Burrell is the best place to start.

Will this work?

We can't promise things will magically change. But beginning the journey makes every day a little better.

What if I can’t afford it?

It’s more affordable than you think. We work with most insurance and offer options for those who qualify, including discounted fees and financial assistance.

24-Hour Crisis Line

If you or a loved one is experiencing a mental health or substance-use crisis, please call our toll-free 24-hour telephone line. Our team can help provide immediate assistance.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • MapQuest/Yelp"}},{rating:{citations:,confidence:: 1.0 out of 5 stars (via Yelp/MapQuest integration)"},reviewCount:{citations:,confidence:
  • Better Business Bureau (BBB)"}}],sampleQuotes:[{quote:{citations:,confidence:: 1.14 out of 5 stars"},reviewCount:{citations:,confidence:

Patients praise

  • Some staff and individual doctors are praised for their helpfulness
  • Pharmacy services have been noted as helpful by some patients
  • Positive environment reported by some employees

Common complaints

  • Inconsistent scheduling and administrative errors
  • Long wait times for appointments and lack of provider availability
  • High turnover of counselors and providers
  • Unclear or strict late policies perceived as insensitive
  • Difficulty reaching staff by phone and lack of return calls
  • Concerns over quality of care and lack of clear diagnosis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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