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Clinic Type

Physical Therapy

Address

699 Parkway Ste 2, Sevierville, Tennessee 37862

Phone

8653663693

Email

telehealth@urpt.com

Opening Hours

8:00 am to 5:00 pm; 8:00 am to 6:00 pm; 8:00 am to 5:00 pm; 8:00 am to 6:00 pm; 8:00 am to 2:00 pm

Telehealth

Telehealth options available (see links)

Services Offered

  • Physical therapy
  • Occupational therapy
  • Specialty therapies
  • Manual therapy
  • Hand therapy
  • IASTM
  • Total Joint Replacement Rehab
  • Neurological physical therapy
  • Sports physical therapy
  • Pediatric therapy
  • Geriatric therapy
  • Lifestyle programs
  • Telehealth

Insurance & Payment

We work with most major insurance providers; coverage varies by plan. In-network status to be confirmed call to learn about self-pay options.

Self-pay, Insurance, in-network insurance (varies by plan), credit/debit (assumed for typical clinic)

Languages Spoken

  • English

FAQs

What should I expect at my first physical therapy appointment?

During your first visit, your physical therapist will perform an initial evaluation, discuss your plan of care, and set goals. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. At this appointment, the frequency and duration of your treatment will be determined.

What should I bring to my first physical therapy appointment?

On your first visit, you’ll need to bring your physician referral or prescription (if applicable), your insurance card, registration forms, ID, and co-payment (if applicable). You may also bring a change of clothes.

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Birdeye/Google: 5.0 stars (72 reviews)
  • Birdeye/Google (Pro Therapy Services of East Tennessee): 4.8 stars (39 reviews)
  • Birdeye/Google (UT Physical Therapy): 5.0 stars (2 reviews)

Patients praise

  • Knowledgeable and professional staff
  • Friendly, caring, and supportive environment
  • One-on-one attention and personalized treatment plans
  • Effective rehabilitation outcomes
  • Clean facilities

Common complaints

  • One report of unprofessional service due to a canceled appointment without notification

"They treat you like family here. I get one-on-one time with the therapists where the focus is completely on my plan. It is very individualized, and I appreciate that."

Covenant Health Therapy Center Patient Testimonial

"I did my research online before choosing PTS for my knee replacement pre and post surgery. This therapy group is very caring, professional and very knowledgeable about my therapy. The facility is very clean."

Pro Therapy Services Patient Review

"Great atmosphere, variety of rehab activities that keep the rehab interesting. Adam uses a wide variety of Innovative tools, techniques and skills. Very helpful and knowledgeable staff and PT tech. Upbeat environment."

BenchMark Physical Therapy Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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