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UT Urgent Care – Sevierville

Urgent Care • Sevierville, TN • 4 (one of four convenient locations) locations

About

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Clinic Type

Urgent Care

Address

Sevierville, TN 37862

Phone

865-365-3074

Email

physicianrecruiting@utmck.edu

Opening Hours

Monday-Friday: 9 a.m. – 9 p.m.; Saturday-Sunday: 9 a.m. – 6 p.m.

Website

https://www.utmedical.org/ut-urgent-care-sevierville

Telehealth

Available

Emergency Care

If life-threatening, call 911

Services Offered

urgent care
on-site lab testing
X-rays
IV fluid therapy
telehealth visits
same-day appointments
online registration
accepts most insurance
self-pay options
patients over two years old

Technology & Equipment

on-site lab testing
X-ray equipment
IV therapy equipment

Insurance & Payment

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accepts most insurance, self-pay options, self-pay, insurance (most plans)

Languages Spoken

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FAQs

What ages are seen?

Patients over the age of two.

Is an appointment needed?

No appointment is ever needed.

If this is a life-threatening Emergency, please dial 911

Call 911 for emergencies.

Do I need an appointment for UT Urgent Care?

No appointment is ever needed at UT Urgent Care.

What are the hours of operation?

UT Urgent Care – Sevierville: Monday-Friday 9:00 am–9:00 pm; Saturday-Sunday 9:00 am–6:00 pm.

Do you accept my insurance?

We accept most insurance plans and offer affordable self-pay options.

Is telehealth available?

Yes, UT Urgent Care offers telehealth visits and same-day appointments.

Where can I register online before my visit?

UT Urgent Care Online Registration is available to complete before arriving.

Awards & Accreditations

Voted #1 Walk-In Clinic from The Mountain Press Readers' Choice Award 2023 and 2024
#1 Walk-In Clinic, Readers' Choice Award for 2023 and 2024 by The Mountain Press

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.3 out of 5 stars (24 reviews)

Patients praise

Efficient and friendly staff at front desk and triage
Convenient access to records for existing UT Medical Center patients
General satisfaction with care and professional staff in many instances

Common complaints

Frustration with specific providers regarding perceived lack of thoroughness or helpfulness
Concerns about communication, specifically regarding prescription refills and follow-up responsiveness
Occasional dissatisfaction with billing/cost for services perceived as incomplete

"The front desk and the vitals ladies were great. As for the NP. Jonathan he is rather useless and or very lazy... Instead of him following through and going ahead and shutting one up [a CT scan]. He tells her to get in touch with her regular doctor tomorrow."

— LocalityBiz review

"They are excellent! Dr. Jonathan is exceptional. And the other Drs. are also. The staff is so helpful and nice."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].