Mt. Edgecumbe Medical Center - Behavioral Health - SEARHC
Mental Health • Seward, AK
About
Summary: Mt. Edgecumbe Medical Center (MEMC) is SEARHC’s new regional facility in Sitka, Alaska, with a prioritized focus on outpatient Behavioral Health and Physical Rehabilitation services opening at MEMC. The project marks a major milestone for Southeast Alaska Regional Health Consortium, including a public ribbon-cutting and phased service openings. MEMC is part of SEARHC’s broader continuum of care across acute, behavioral, dental, and primary care in Southeast Alaska.
Clinic Type
Mental Health
Address
227 Tongass Dr, Sitka, AK 99835
Phone
907.623.1950
recovery@searhc.org
Opening Hours
Mon–Fri: 8 a.m. – 12 p.m., 1 p.m. – 5 p.m.; Sat–Sun: Closed
Emergency Care
Mon–Sun: 24/7 Emergency Services (at Mt. Edgecumbe Medical Center, not explicitly stated as separate for Behavioral Health)
Services Offered
Insurance & Payment
—
Languages Spoken
Current Offers
Accepting New Patients
FAQs
Regular Hours
Mon–Fri 8 a.m. – 12 p.m. & 1 p.m. – 5 p.m.; Sat–Sun Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health (for Mt. Edgecumbe Hospital): 4.7/5 (15)
- MedicalRecords.com (for Mt. Edgecumbe Hospital): 4.3/5 (8)
- Recovered (for SEARHC Wrangell Behavioral Health): 4.2/5 (Not explicitly stated)
Patients praise
- Praise for specific staff members and care providers
- Positive feedback on medical expertise and quality of care in some departments
- Appreciation for kind and supportive staff in pediatric and dental services
- Satisfaction with the facility environment and cleanliness
Common complaints
- Dissatisfaction with customer service and communication
- Complaints regarding administrative and billing processes
- Concerns about timely care and prescription/referral delays
- Reports of unprofessional staff behavior or lack of empathy
- General community frustrations regarding organizational changes
"The nurses, doctors, food staff and everybody we worked with were so friendly and helpful. The food was better than any hospital I have had contact with down south."
— MedicalRecords.com reviewer (Laurie Schwark)"The care providers themselves are wonderful. But you have to put up with SEARHC's slapdash, unprofessional, slovenly work ethic to get to see them now, or get any help at all."
— LocalityBiz reviewer"horrible costumer service, horrible billing system, prices are not transparent and doctors will straight up guess what things cost because even they don't..."
— Yelp reviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- SEARHC opens long-awaited new hospital in Sitka - KCAW — Apr 27, 2026
- SEARHC opens $300M ‘space age’ hospital in Sitka — Apr 25, 2026
- SEARHC opens Sitka hospital to patients - KCAW — Jul 2, 2026
- SEARHC opens new $300 million Mt. Edgecumbe hospital - Chilkat Valley News — Apr 28, 2026
- SEARHC opens Sitka hospital to patients | Alaska Inside Passage — Jul 2, 2026
Information sourced from the clinic's website as of July 10, 2026.
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