Home · Shawnee Health
Family Medicine • Shawneetown, IL • Since 1971
About
Shawnee Health is a nonprofit health organization serving southern Illinois since 1971. Headquartered in Carterville, it operates a comprehensive network of community health centers across Jackson and Williamson Counties, offering integrated primary medical and behavioral health care, addiction medicine, counseling, family and internal medicine, pediatrics, OB/GYN, nutrition, weight management, pharmacy, dentistry (general and pediatric), and same-day services. The system employs about 88 staff and includes nine medical providers, seven dentists, and sixteen mid-level providers across eight offices in Illinois. Contact: shsinfo@shsdc.org; main phone: (618) 519-9200.
Clinic Type
Family Medicine
Address
109 California Street, Carterville, Illinois 62918, US
Phone
(618) 519-9200
shsinfo@shsdc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency services available via hospital/ER; On-Call Provider contact 618-519-9200 option #1
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Obstetrics and Gynecology): 5 stars (13 reviews)
- Facebook: 74% recommendation rate (46 reviews)
Patients praise
- appreciation for community health services and mission in the region
- staff professionalism in some areas
- praise for specific obstetric and gynecological care
- strong organizational accountability ratings from charity evaluators
Common complaints
- concerns about dismissal of serious health issues
- difficulties with appointment scheduling, cancellations, and responsiveness
- reports of poor bedside manner or rude staff in some departments
- medical malpractice litigation records
"Best care in southern Illinois hands down. Hands on care from professionals that actually care about you and your child’s health and safety."
— Birdeye - Shawnee Health OB/GYN patient review"The hygienist was rude and condescending... The dentist had a very poor bedside manner. The granddaughter was 9, they refused to give her gas even though it was approved. Because of their treatment she is now terrified of the dentist."
— LocalityBiz - Carbondale Dental patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric Dental Center comes to Shawnee Health · Shawnee Health — Aug 27, 2025
- Shawnee Health earns top honors for quality care in Southern Illinois | Health | wsiltv.com — Aug 20, 2025
- Pharmacy | Shawneetown, IL | 618-269-6205 | The Medicine Shoppe — Jul 10, 2026
- Aetna spotlights healthcare benefits often overlooked by customers | Life & Entertainment | thesouthern.com — Jul 9, 2026
- Gov. Pritzker attends Shawneetown Port groundbreaking - KFVS12 — Aug 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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