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About

Shawnee Health is a nonprofit health organization serving southern Illinois since 1971. Headquartered in Carterville, it operates a comprehensive network of community health centers across Jackson and Williamson Counties, offering integrated primary medical and behavioral health care, addiction medicine, counseling, family and internal medicine, pediatrics, OB/GYN, nutrition, weight management, pharmacy, dentistry (general and pediatric), and same-day services. The system employs about 88 staff and includes nine medical providers, seven dentists, and sixteen mid-level providers across eight offices in Illinois. Contact: shsinfo@shsdc.org; main phone: (618) 519-9200.

Clinic Type

Primary Care

Address

109 California Street, Carterville, Illinois 62918, US

Phone

(618) 519-9200

Email

shsinfo@shsdc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are dealing with an emergency please call 911 or visit the ER.

Services Offered

  • Primary Care
  • Family Medicine
  • Colorectal cancer screening
  • Alzheimer's disease treatment
  • Oral health for children
  • 4Ms implementation in clinics
  • Social services and health coordination
  • On-Call Provider access
  • Emergency care guidance

Team

  • Dr. Kaif Mansuri — Family Medicine Physician

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • Arabic
  • Chinese (ar/zh/es)

FAQs

What is Shawnee Health?

A network of health and social service centers serving southern Illinois.

Commitments

  • We turn no one away
  • Quality health care is your right
  • Ranked Top 10% of health centers in the nation by HRSA

Awards & Accreditations

  • Top 10% of health centers by HRSA
  • Recognitions and awards noted in site 2024-2025

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Obstetrics and Gynecology): 5 stars (13 reviews)
  • Charity Navigator (Accountability/Finance): 4 out of 4 stars
  • Facebook: 74% recommendation rate (46 reviews)

Patients praise

  • Praised for exceptional care and professional staff in some locations
  • High ratings for accountability and financial transparency as a nonprofit organization
  • Valued by many as a vital community health resource
  • Recognition for skilled and compassionate individual providers

Common complaints

  • Reports of dismissal of serious health concerns
  • Inconsistent appointment scheduling and cancellations
  • Staff demeanor described as rude or condescending in some instances
  • Long wait times for appointment scheduling or no-shows for callbacks
  • Legal documentation of medical malpractice lawsuits

"Dr. Mansuri, a skilled and compassionate physician, is described as the 'best doctor' by patients who have received excellent treatment from him."

BestProsInTown

"I would not recommend this office... The hygienist was rude and condescending... The dentist had a very poor bedside manner."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Christopher Rural Health Planning Corporation (CRHPC) is a nonprofit medical practice network serving Southern Illinois with 18 offices. Founded in 1979 and headquartered in Christopher, IL, CRHPC provides Medical, Dental, Behavioral Health, Nutrition, and Pharmacy services, with sliding fee discounts to ensure access for insured and uninsured patients. The organization employs about 79 staff and generates roughly $32.5 million in annual revenue. Contact and locations include main address in Christopher, IL, and multiple sites across the region such as Albion, Flora, Eldorado, Fairfield, and Du Quoin. For SHAWNEETOWN HEALTHCARE CLINIC specifics within CRHPC, you may need to verify the exact Shawneetown location or partnership details directly on crhpc.org or by calling their listed numbers.

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