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About

Shoals Primary Care, LLC is a medical practice group based in Sheffield, Alabama, with 3 offices in the United States. Key details: - Location: Headquartered in Sheffield, AL; addresses include 342 Cox Blvd, Sheffield, AL 35660. - Services: Primary care with a range of family medicine and internal medicine services; offers annual physicals and typical primary care offerings. - Organization: Public company in the Medical Practices industry; 18 employees; 8 locations reported (note: list shows 3 offices in the US with Sheffield as a hub). - Contact: Phone 256-383-4473. - Web: Official site shoalsprimarycarellc.com; LinkedIn profile available. If you’re looking for care in Sheffield, you can contact or visit the Cox Blvd location for primary care needs.

Clinic Type

Endocrinology

Address

342 Cox Blvd., Sheffield, AL

Phone

256-383-4473

Email

Opening Hours

Mon - Thu 8:00 am - 5:00 pm; Friday 8:00 am - 12:00 pm; Sat - Sun Closed

Services Offered

  • Primary care
  • Endocrinology
  • Healthcare services

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Mon - Thu 8:00 am - 5:00 pm; Friday 8:00 am - 12:00 pm; Sat - Sun Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.5 out of 5 stars (184 reviews)
  • Apple Maps / Yelp integration: 3.4 out of 5 stars (aggregated) (8 reviews (on Apple Maps/Yelp integration))
  • BestProsInTown: Not explicitly stated as a numerical rating in source, but noted as a well-regarded practice (94 reviews)

Patients praise

  • High praise for Dr. Syed and other practitioners for their thoroughness, care, and compassion
  • Convenience of having multiple specialists and diagnostic services on-site
  • Some staff members noted for professionalism and kindness
  • Comprehensive diagnostic capabilities reducing the need for hospital admissions

Common complaints

  • Difficulty obtaining return phone calls from staff
  • Long wait times for appointments
  • Reports of unprofessional or poor communication by administrative and nursing staff
  • Concerns regarding office cleanliness
  • Frequent turnover of office staff

"I cannot get a return phone call from these people. They seem to forget to take care of their patients. Stay away if you are smart."

Birdeye Review

"I'm 97 years old, I love Dr Syed, he has always been thorough in my care. He listens."

Birdeye Review

"If I could give this clinic a zero star it would get it. Zero communication skills from their staff, toxic and hateful nursing staff. Waited almost 3 hours to see the dr."

BBB/Healthgrades/Apple Maps Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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