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About

Surgical Associates of the Shoals is a part of Helen Keller Hospital, a nonprofit, acute-care community hospital based in Sheffield, Alabama. Helen Keller Hospital, founded in 1921, operates 185 beds and is licensed as a community hospital with multiple service lines, including surgical services. The hospital is headquartered in Sheffield (1300 S. Montgomery Ave) and has regional reach in the Shoals area. Contact: communityrelations@helenkeller.com; Phone: 1-256-386-4196.

Clinic Type

General Surgery

Address

1120 S. Jackson Hwy. Suite #105, Sheffield, AL 35660

Phone

(256) 386-1125

Email

hkhfoundation@helenkeller.com

Opening Hours

Monday-Thursday 9-5 PM

Services Offered

  • Hernia repair
  • Gallbladder surgery
  • Colorectal procedures
  • Surgical endoscopy
  • Breast surgery
  • Skin & soft tissue surgery
  • Trauma & urgent surgical care
  • Gastrointestinal surgery

Team

  • J. Ryan Conner, MD, FACS — General Surgeon
  • Randall K. Mansell, DO, FACOS — General Surgeon
  • Michael E. Higginbothamm, MD — General Surgeon
  • Kristy Oden — DNP, CRNP

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are offered?

Hernia repair, Gallbladder surgery, Colorectal procedures, Surgical endoscopy, Breast surgery, Skin & soft tissue surgery, Trauma & urgent surgical care, Gastrointestinal surgery.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 5.0 stars out of 5 (aggregate across 13 reviews) (13 reviews)
  • Vitals: 4.0 stars out of 5 (Dr. James Conner individual rating) (4 ratings)
  • Yelp/MapQuest: 1.0 stars out of 5 (1 review)

Patients praise

  • professional and knowledgeable staff
  • clear communication regarding surgical procedures and expectations
  • helpful and friendly front office staff

Common complaints

  • patient reports of pain and dissatisfaction with surgical outcomes
  • administrative and employment-related complaints including allegations regarding management

"Dr. Connor and and the Associates nice and helpful great experience so thankful Emily Russell recommended they for my surgical needs."

LocalityBiz review

"Do not go to him. Caused nothing but pain and agony. Cares very little about patients and is a fake."

Vitals review for Dr. James Conner

"Ryan Connor is a POS. Refuses to pay employees for unused vacation time they've earned. He sold out to Keller hospital because he let an office manager steal hundreds of Thousands of dollars from..."

Yelp/MapQuest review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Sheffield, AL·General Surgery

Shoals Primary Care, LLC is a public medical practice based in Sheffield, Alabama, with 3 offices in the U.S. They offer primary care and related services (including annual physicals) and operate across 8 locations. The company has about 18 employees and is led from Sheffield. Contact: 256-383-4473. Key details: - Industry: Medical Practices; Primary/Family Medicine - Headquarters: Sheffield, AL - Offices: 3 locations in the Sheffield area (including 342 Cox Blvd, Sheffield, AL 35660) - Services: Primary care and general medical services - Workforce: ~18 employees (growth in recent periods) - Web presence: Active website with regular visitors; strong U.S. focus - Applicitations: Reviews average around 3.8/5 (3 reviews) If you’re seeking a primary care provider in Sheffield, Shoals Primary Care is the local option mentioned, with multiple nearby offices and standard primary care offerings.

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Sheffield, AL·General Surgery

Summary: Northeast Alabama Surgical Associates, also known as Urquhart Plastic Surgery, is a private medical practice based in Anniston, Alabama, with four U.S. offices. It operates under the Surgical Clinic of Anniston umbrella and offers a range of surgical services including plastic, general, thoracic, vascular, and surgical oncology, along with imaging and noninvasive vascular testing. The practice employs a very small team (1 employee) and reports annual revenue around $31.25 million. Key contact: (256) 237-1624. Notable online presence shows modest local traffic, with most visitors from the U.S. and some international visitors. Aliases include Urquhart Plastic Surgery and Northeast Alabama Surgical Associates.

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