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About

Summary: - Helen Keller Hospital is a nonprofit, acute-care community hospital in Sheffield, Alabama (founded 1921; originally Colbert County Hospital). It operates 185 beds and is part of the Colbert County Healthcare Authority, alongside other facilities. - The hospital is fully accredited by The Joint Commission and emphasizes patient care quality. - Key organizational details: Private ownership, headquartered in Sheffield; annual revenue around $13.1 million; 194 employees; total funding ~$48k (notable small funding figure). - Notable leadership/roles mentioned (e.g., Patient Services leadership and Nursing Administration), with contactable details including main phone numbers and a general email for community relations. - Service scope includes general hospital services with specialties in surgical services, laboratory, and nursing administration, and it maintains multiple offices/addresses in Sheffield. - Related to Keller Neurology in branding/name usage due to “Helen Keller Hospital” affiliation; no specific neurology department details are provided in the extract. If you’re specifically looking for Keller Neurology services at Helen Keller Hospital in Sheffield, this page confirms the hospital’s existence and general services but does not list a dedicated neurology department or neurology physicians. For precise neurology offerings, contact the hospital directly at 1-256-386-4196 or communityrelations@helenkeller.com, or check the hospital’s site for a neurology/medical specialties section.

Clinic Type

Neurology

Address

Helen Keller Hospital 1100 Building, 1100 S. Jackson Highway, Suite 100, Sheffield, AL 35660

Phone

(256) 386-4469

Email

Opening Hours

Monday - Thursday 8 a.m. - 5 p.m. | Closed for lunch Noon - 1 p.m. Friday 8 a.m. – Noon

Services Offered

Team

  • Yaimara Hernandez Silva, Doctor — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Patient Experience): 4 out of 5 stars
  • Healthgrades: 77% (Patient Experience Rating)

Patients praise

  • High patient satisfaction with nursing staff responsiveness and kindness
  • Good patient communication ratings with doctors and nurses
  • Strong willingness among patients to recommend the hospital to others

Common complaints

  • Difficulty navigating referrals or lack of test orders in some specialty care experiences
  • Public inquiries regarding the formal complaint process for emergency department experiences

"Nurses on third floor were fantastic! No long wait for things we needed. Very sweet and kind nurses who did a great job!"

Yelp

"Today was my first visit as a patient of Dr. Heinkel. He's soft spoken and I felt that he really took the time to actively listen to me."

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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