Urgent Care - Helen Keller Hospital
Urgent Care • Sheffield, AL • Since 1921
About
Helen Keller Hospital is a nonprofit, acute-care community hospital in Sheffield, Alabama. Key details: - Licensed for 185 beds; part of a larger nonprofit health system footprint - Founded in 1921; headquarters at 1300 S Montgomery Ave, Sheffield, AL - Employee count: about 194 (recent growth ~8%) - Annual revenue: approximately $13.1 million - Services: general hospital care with a network of regional affiliations and potential urgent care references in related health system partners - Contact: communityrelations@helenkeller.com; main phone 1-256-386-4196 - Industry codes: SIC 80, 806; NAICS 62, 622 - Nearby/related organizations mentioned: broader regional health network and partner hospitals If you’re specifically seeking urgent care at Helen Keller Hospital, the page indicates it is an acute-care facility and may provide urgent/ER services as part of its hospital offerings. For precise urgent care hours and availability, contact the hospital directly or visit helenkeller.com.
Clinic Type
Urgent Care
Address
HH Urgent Care - Florence, 202 Cox Creek Parkway, Florence AL 35630
Phone
(256) 349-5496
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Medicare / CMS HCAHPS: 4 out of 5 stars (357 surveys (HCAHPS))
- Vivian Health: 4.8 out of 5 stars (8 reviews)
- SeniorHealthDatabase.com: 2 out of 5 stars
Patients praise
- Effective nurse communication
- High patient recommendation rates
- Hospital cleanliness and quietness ratings above national averages
- Responsive nursing staff
Common complaints
- Communication with doctors identified as an area for potential improvement, despite being above national averages
"Nurses on third floor were fantastic! No long wait for things we needed. Very sweet and kind nurses who did a great job!"
— Yelp User ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Helen Keller Hospital names new president after nationwide search | News | waaytv.com — Jul 9, 2026
- Alabama health system names president of 2 hospitals — Jul 8, 2026
- New president announced for Helen Keller Hospital + Red Bay Hospital | The Bama Buzz — Jul 9, 2026
- Helen Keller, Red Bay Hospitals name new president - AOL — Jul 9, 2026
- New president announced for Helen Keller Hospital + Red Bay Hospital - Hville Blast — Jul 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Sheffield
Huntsville Hospital Urgent Care is part of the Urgent Team family of walk-in centers, with nine locations in North Alabama. It offers urgent care, injury and illness treatment, and occupational/ wellness services, with convenient online scheduling (Hold My Spot). The brand operates under Urgent Team, which includes multiple urgent care networks across several states. The Huntsville location list includes 8 US offices, with a primary site in Huntsville, AL (900 Bob Wallace Ave., Ste. 104) and nearby Alabama clinics in Florence, Madison, and Decatur. For muscle-related or walk-in needs in Muscle Shoals or Sheffield, consider visiting the nearest Huntsville area location or the Florence, Madison, or Decatur centers. Visit HHUrgentCare.org for more details.
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