Hopscotch Primary Care Shelby
Primary Care • Shelby, NC • Since 2021
About
Hopscotch Primary Care is a privately held healthcare company based in Chicago, IL, focused on value-based primary care and clinic/community services, with a mission to transform rural care access. Key details: - Founded: 2021; HQ: 500 W Madison St, Chicago, IL - Industry: Hospitals and Health Care; serves seniors via advanced primary care clinics - Funding: Approximately $100M across 3+ rounds; 7 investors - Workforce: ~76 employees (growth +6.6% YoY) - Leadership: Includes Chief Medical Officer Aditi Mallick and other executives (IT, Care Delivery, Clinical Operations) - Contact: info@hopscotchhealthcare.com - Online: hellohopscotch.com; LinkedIn: linkedin.com/company/hellohopscotch If you meant a Shelby location or Shelby-based services, please provide additional details or specify the exact query.
Clinic Type
Primary Care
Address
113 E. Grover Street, Shelby, NC 28150
Phone
704-487-5228
shelby@hellohopscotch.com
Opening Hours
Monday–Friday 8:00am–5:00pm
Telehealth
Not specified
Emergency Care
Emergency care guidance provided; 24/7 contact for clinic line numbers
Services Offered
Technology & Equipment
Team
Insurance & Payment
We are accepting new patients who are covered by Traditional Medicare, Medicare Supplement plans, most Medicare Advantage plans, and Medicare/Medicaid.
Not specified, Insurance, Medicare, Medicaid, Cash, Credit/Debit cards
Financing: Not specified
Savings plan: Not specified
Languages Spoken
Pricing
Current Offers
Welcome Visit — Not specified
FAQs
What services are offered at Hopscotch Primary Care Shelby?
Primary care services with a holistic care model, longer appointment times, access to care team, and in-house benefits specialists.
Do you see seniors under the age of 65?
We are accepting new patients who are covered by Traditional Medicare, Medicare Supplement plans, most Medicare Advantage plans, and Medicare/Medicaid. This includes patients who are under the age of 65 so long as they are on a Medicare plan.
How long is a typical appointment?
Average appointment visit is ~30 minutes, but actual length will depend on need.
Does Medicare or Medicare/Medicaid cover all of your services?
We have in-house benefits specialists who help our patients to understand what is covered under their insurance. Speak with our PRMs to understand what is covered.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare Care Compare, Birdeye, and local business review sites: Practice has a 92.1/100 MIPS quality score; specific locations have varied average ratings online (e.g., 4.7/5 at some locations, lower at others) (Varies by location; some locations have dozens of reviews while others have none listed)
Patients praise
- Friendly, supportive, and caring staff members
- Appreciation for a slower-paced approach to healthcare that prioritizes patient time and attention
- Effective and prompt care for urgent needs
- Overall positive experiences with individual providers and intake processes
Common complaints
- Issues with administrative tasks, such as patient portal assistance, scheduling, and referral management
- Communication difficulties with front desk staff
- Inconsistencies in medical care or diagnostic follow-up reported by some patients
- Concerns regarding insurance network status changes
"The first visit/experience was great and kept me from having to go to the ER. And they got me the same day!! Thanks for caring!"
— Hopscotch Primary Care Patient Testimonial"Front desk didn’t know how to help me with patient portal and rarely if ever got back to me always took multiple days and calls."
— LocalityBiz Review for Hopscotch Primary Care BrevardSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Meet Dr. John Uche, Hopscotch Primary Care Shelby’s Newest Medical Director - Hopscotch — Mar 25, 2026
- Hopscotch Primary Care is Delivering a New Level of Access to Care for the Seniors it Serves - Hopscotch — Aug 14, 2025
- Hopscotch Primary Care is Delivering a New Level of Access to Care for the Seniors it Serves — Jul 29, 2025
- Hopscotch Primary Care to Host 'Meet Our Providers' Open House - Tryon Today — Feb 3, 2026
- A Rare Opportunity for Rural Health Transformation - Hopscotch — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Shelby
Summary: Atrium Health Primary Care Shelby Family Medicine serves the Shelby, NC area (28150) as part of Atrium Health’s network. It is categorized under Hospitals and Health Care with a focus on primary care services, finding providers, and patient care locations. The Shelby facility is associated with Atrium Health, headquartered in Shelby, NC, and operates within the private healthcare sector. If you’re looking for a primary care clinic in Shelby, this location is part of the Atrium Health system and offers standard care services, provider access, and location-specific information.
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