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MHP Family & Internal Medicine | Shelbyville Hospital

Family Medicine • Shelbyville, IN • Since 1924

About

MHP Family & Internal Medicine is part of Major Hospital/Major Health Partners (MHP) in Shelbyville, IN. A nonprofit health system serving Shelby County and southeastern Indiana, MHP offers comprehensive primary care through its family medicine and internal medicine services at the MHP Medical Center and related facilities. Key details: - Overview: Established in 1924; nonprofit healthcare provider with a focus on personalized, high-quality care for families. - Services: Family medicine and internal medicine, plus access to a broader spectrum of specialties at the Intelliplex campus (Sleep Center, Wound Center, Nephrology & Infectious Disease, dialysis, Orthopaedics, Plastic & Breast Surgery, Community Health & Wellness, MedWorks Pharmacy). - Locations: 5 offices in Shelbyville, IN (main HQ at 2451 Intelliplex Dr; additional sites at 275 W. Bassett Rd, Rampart Professional Building, and related suites in Intelliplex). - Website: mymhp.org; contact numbers available on site. - Notable: Celebrated 100 years of care in 2024; part of a larger regional healthcare network with a focus on integrated, accessible care.

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Clinic Type

Family Medicine

Address

2451 Intelliplex Dr, Suite 260, Shelbyville, IN

Phone

317.398.0121

Email

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Opening Hours

Walk-in hours: Monday–Friday, 8 a.m. – 4 p.m.

Website

https://www.mymhp.org/locations/mhp-primary-specialty-care-family-internal-medic/

Telehealth

https://www.mymhp.org/services/virtual-visits/

Services Offered

Family & Internal Medicine
Primary Care
Internal Medicine
Family Medicine

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered at MHP Family & Internal Medicine?

Regular checkups, disease prevention, immunizations, lung care, musculoskeletal care, and more as part of family and internal medicine.

What are the hours for the walk-in clinic?

Walk-In Clinic Hours are Monday through Friday, from 8 a.m. to 4 p.m.

What is the main contact number?

For more information, please call 317.398.0121, or visit our office.

Awards & Accreditations

Ranked among America’s top hospitals by various organizations
Customer satisfaction praised (per page)

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.7 out of 5 stars (2,206 reviews (for MHP Major Hospital overall))
rater8: 4.9 out of 5 stars (101 reviews (for Dr. Kristin N. Willfond))
rater8: 4.9 out of 5 stars (273 reviews (for Dr. Beth Buchanan))

Patients praise

Attentive, compassionate, and thorough care from providers
Professional and welcoming staff
Providers take time to listen and address patient concerns
Effective communication regarding medical plans and procedures

Common complaints

Difficulty securing timely appointments due to high demand (wait times over a month)
Administrative delays impacting accessibility for new patients

"She a great doctor very professional and very concerned about her patients and this doctor does a good job communicating with her patients."

— Patient review for Dr. Kristin N. Willfond via rater8

"Dr. Buchanan and the staff were friendly, welcoming and professional as always."

— Patient review for Dr. Beth Buchanan via rater8

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

MHP Family & Internal Medicine - Shelbyville, Indiana - Yelp — Oct 22, 2025
MHP Awarded American Heart Association Outpatient Program Achievement Awards — Sep 26, 2025
Dr. Savannah Naum, DO - Family Medicine Physician in Shelbyville, IN | Healthgrades — Aug 21, 2025
Dr. Emily Andaya, MD, Primary Care | Shelbyville, IN - Reviews by rater8 — Feb 21, 2026

Information sourced from the clinic's website as of July 11, 2026.

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