Hartford HealthCare Medical Goup Primary Care - Shelton
Primary Care • Shelton, CT
Clinic Type
Primary Care
Address
2 Trap Falls Road, Suite 102, Shelton, CT 06484
Phone
203.944.9866
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual Health Visits and Telehealth
Emergency Care
In an emergency, call 911
Services Offered
Team
Insurance & Payment
Languages Spoken
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FAQs
What services are offered at this location?
Annual Wellness Visits, Chronic Condition Management, Chronic Disease Diagnosis, Comprehensive health-risk assessments, Diet, Fall and Balance Evaluations, Injury Treatment, Internal Medicine, Medicare Annual Wellness Visits, Medication Management, Memory Assessments, Nutrition, Personalized Health Counseling, Preventative Medicine, Rapid Testing, Routine Check-ups, Exams and Screenings, Timely Immunizations, Vaccinations, Virtual Health Visits and Telehealth.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1.7 out of 5 (159 reviews)
Patients praise
- Some providers are noted as kind and professional
Common complaints
- Difficulty reaching offices by phone
- Poor responsiveness from office staff and medical assistants
- Long wait times for return calls
- Frustrating automated phone systems
- Reports of rude or dismissive bedside manner from some providers
"I have tried calling our physician for several days. Hartford Healthcare uses an automated system "Emma" that is horrific. After waiting on hold for 45 min - I realized that the office had actually... but the voice system never... Why not state "office... call back"?"
— Yelp review regarding Hartford HealthCare Medical Group"While I want to acknowledge Dr. Pyo is a kind and professional physician, the same cannot be said for the office staff and medical assistance (Nurse). Communication is severely lacking."
— Yelp review regarding Hartford HealthCare Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare, CVS MinuteClinic expand in-network primary care access — May 7, 2026
- Dr. Susan M. Stone, MD - Internal Medicine Physician in West Hartford, CT — May 14, 2026
- Shelton Breast Surgeon Accepts Award from American Cancer Society | Shelton, CT Patch — Sep 26, 2025
- Lauren Albano - Nurse Practitioner in Hartford, CT — May 14, 2026
- Shelton Physician Honored with 2026 Future of Healthcare Award | Shelton, CT Patch — Jun 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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