Northern Navajo Medical Center - Share NM
Ambulatory Surgical Clinic • Shiprock, NM
Clinic Type
Ambulatory Surgical Clinic
Address
Hwy 491 North Shiprock, NM 87420
Phone
(505) 368-6001
katrina.leslie-puhuyaoma@ihs.gov
Opening Hours
Outpatient Hours: Monday thru Friday, 8:00 AM - 4:30 PM; Emergencies: 24 x 7
Emergency Care
Yes (24 x 7 for emergencies)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services are offered?
A variety of services including internal medicine, family practice, urgent and emergency care, pediatrics, general surgery, women's health, mental health, respiratory therapy, outpatient rehabilitation services, pharmacy, optometry, dental, public health nursing, social services, health promotion/disease prevention, radiology, laboratory and benefits coordination.
What are the hours for outpatient services?
Outpatient Hours: Monday thru Friday, 8:00 AM - 4:30 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS/HCAHPS (via Momentary Labs): 2 out of 5 stars (based on HCAHPS data) (119 surveys analyzed)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Google My Business (via reporting): 2.6 out of 5 stars (71 ratings)
Patients praise
- Some staff members (specifically in departments like dental) described as caring, professional, and thorough
- Appreciation for the facility's presence and availability as a local provider on the reservation
- Positive experiences with individual providers who were reported as communicative and efficient
Common complaints
- Long wait times in emergency and outpatient services
- Reports of rude, unprofessional, or dismissive staff, particularly at the front desk
- Concerns regarding cleanliness and sanitation protocols
- Complaints about communication effectiveness from doctors and nurses
- Issues with appointment scheduling and follow-up procedures
"We've been stuck here at the ER with a sick toddler for hours and still nothing even though there have been only 5 people here. ... Don't come to the ER if you value your time and your life."
— MedicalRecords.com User Review"The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people thank you."
— LocalityBiz User Review"My experiences with this facility have been some of the worst I’ve encountered in terms of medical care. ... I have repeatedly been treated as though my concerns were unfounded or exaggerated."
— WisemannKlein User Review SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- NNMC: Lease of Mobile Sterile Processing Unit — Feb 25, 2026
- NNMC - Notice of Intent to Single-Source Steris Corporation — Mar 24, 2026
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
- Non-PSC Pharmacist Services for the Northern Navajo Medical Center — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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