Residency Profile: Northern Navajo Medical Center
Optometry • Shiprock, NM
Clinic Type
Optometry
Address
Northern Navajo Medical Center, P.O. Box 160, Shiprock, NM 87420
Phone
505.368.7133
shannon.lee@ihs.gov
Opening Hours
Monday through Friday 8:00 a.m.–4:30 p.m. with 30 minutes for lunch for the first quarter; Optional four-day 10-hour work week, 7:00 a.m.–5:30 p.m. with 30 minutes for lunch for second-fourth quarter
Emergency Care
There is no after-hours call schedule. Emergency services details not explicitly provided.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
Accreditation status
The ACOE has granted the Northern Navajo Medical Center Residency Program the accreditation status of “Accredited.” The next scheduled site visit will take place in April 2025.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Nursa (aggregating Google reviews): 2.60 out of 5 stars (72 reviews)
- Healthgrades (based on HCAHPS data): 65% of patients would recommend the hospital
Patients praise
- Many medical staff members (doctors and nurses) described as professional, competent, and caring
- Appreciation for the convenience and necessity of the hospital for the local community
- Instances of efficient service and quick care in some emergency or clinic visits
- Facility noted as being visually nice inside
Common complaints
- Reports of rude and unprofessional staff, particularly at the front desk and during phone interactions
- Concerns regarding cleanliness and sanitation of the facility
- Complaints about difficulty scheduling appointments and long wait times for follow-ups
- Occasional allegations of misdiagnosis or inadequate care quality
"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— LocalityBiz User Review"WORST HOSPITAL EVER! I wish i could give it a 0⭐️ but unfortunately its the only hospital on this of the navajo reservation. They dont care about patients, they hardly clean the hospital or even the right way; its so dirty!"
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More optometry clinics in Shiprock
Summary: Eye Associates of New Mexico operates 4 offices in the United States, including locations in Albuquerque, NM. The address listed for the Albuquerque office is 5757 Harper Dr NE, Albuquerque, NM 87109. The practice specializes in cataract and general eye care and serves Albuquerque and Santa Fe, NM. If you’re looking for a location specifically in Shiprock, NM, this site does not list a Shiprock address among its offices. Consider contacting them directly or checking for updated locations closer to Shiprock.
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