Shiprock - Northern Navajo Medical Center
Physical Therapy and Rehabilitation • Shiprock, NM
Clinic Type
Physical Therapy and Rehabilitation
Address
—
Phone
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katrina.leslie-puhuyaoma@ihs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google via Nursa: 2.60 out of 5 stars (based on 72 Google reviews) (72 Google reviews)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Momentary Labs (based on CMS HCAHPS): 2 out of 5 stars overall patient satisfaction rating (119 patient surveys)
Patients praise
- quiet environment
- some positive experiences with specific doctors and nurses
- accessible medical care for the local community
- good quality of food in the cafeteria
Common complaints
- long wait times in the emergency room
- rude or unprofessional staff and front desk personnel
- ineffective communication by nurses and doctors
- concerns about cleanliness and hospital hygiene
- difficulties scheduling appointments or reaching staff via phone
- perceptions of substandard care or misdiagnoses
"The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— LocalityBiz review"The dental dept's doctors and staff were awesome. They treated me with care and concern. Definitely recommend."
— MedicalRecords.com review"After 4 hours of sitting in the waiting room, a nurse finally showed us in... I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you."
— MedicalRecords.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- NNMC: Lease of Mobile Sterile Processing Unit — Feb 25, 2026
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
- HMN 2025: How Culturally-informed food insecurity screener is developed for patients – healthmedicinet — Sep 29, 2025
- NNMC - Notice of Intent to Single-Source Steris Corporation — Mar 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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