Shiprock - Northern Navajo Medical Center | Healthcare Facilities

Patients praise

• Some patients report positive, compassionate, and efficient care from specific doctors and staff members (e.g., dental department)
• The hospital environment is occasionally noted as quiet at night
• Generally appreciated as a necessary local healthcare resource for the community

Common complaints

• Long wait times in the emergency department
• Reports of unprofessional or rude staff behavior, particularly at the front desk and over the phone
• Concerns regarding facility cleanliness and maintenance
• Dissatisfaction with communication from nurses and doctors compared to national averages
• Difficulties in scheduling appointments and follow-up care