Northern Navajo Medical Center Outpatient Clinic
Primary Care Clinic • Shiprock, NM
Clinic Type
Primary Care Clinic
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Momentary (based on CMS HCAHPS): 2 out of 5 stars (overall patient satisfaction) (119 surveys analyzed)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
Patients praise
- Some patients report professional and caring experiences with specific doctors and medical staff
- The facility's quiet environment is sometimes noted as a strength
- Some departments, such as dental, have received positive feedback for care and concern
- Patients express gratitude for the facility's presence as the only local option
Common complaints
- Long wait times in the emergency department
- Perceived rudeness or lack of professionalism among front desk and some support staff
- Concerns regarding communication effectiveness from doctors and nurses
- Dissatisfaction with cleanliness and facility maintenance
- Difficulty with phone support and scheduling appointments
"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— Dominic Lee on LocalityBiz"I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you. Don't come to the ER if you value your time and your life."
— Anonymous review on MedicalRecords.com"He was caring, listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Patient review for Dr. Shamsi on HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NNMC: Lease of Mobile Sterile Processing Unit — Feb 25, 2026
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
- Northern Navajo Medical Center: Compassionate Care in the Heart of the Community — Aug 11, 2025
- Non-PSC Pharmacist Services for the Northern Navajo Medical Center — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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