Welcome to The Family Doctors | Accepting New Patients!
Family Medicine • Shreveport, LA • Since 1983
About
The Family Doctors is a privately held medical practice based in Shreveport, Louisiana, founded in 1983. It operates 3 U.S. offices (HQ at 8383 Millicent Way, Shreveport) and accepts new patients. Key offerings include online appointment scheduling, insurance plans, and online bill pay. The practice functions as a medical home with a small team (about 8 employees) and a revenue around $24.5 million. Their services fall under family medicine and general healthcare, with a focus on accessible patient care. Contact: 318-797-6661.
Clinic Type
Family Medicine
Address
8383 Millicent Way, Shreveport, LA 71115
Phone
318-797-6661
info@rubyshore.com
Opening Hours
Mon-Fri: 8:00-5:00pm
Website
Services Offered
Team
Insurance & Payment
Details on specific plans not listed; Dr. Cox accepts most commercial insurance plans as well as Medicare and BCBS Medicare Advantage.
Pay online, Online bill pay
Languages Spoken
Current Offers
New patient scheduling
FAQs
Do you accept new patients?
Dr. Cox is accepting new patients and schedules via the office.
How can I schedule an appointment?
Call the office at 318-797-6661 or use online scheduling links.
Schedule routine office visit or Sick visit
Call the office at 318-797-6661.
If you are wanting to schedule a New Patient or Yearly Wellness Appointment, you must call the office to schedule.
Call the office at 318-797-6661.
We offer same day appointments when you are sick.
Give us a call at 318-797-6661.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Lauren Landry): 3.5/5 (14 ratings) (14 ratings)
- WebMD (Dr. Timothy Mathis): 2.0/5 (10 ratings) (10 ratings)
- BestProsInTown: Not specified, but mentions 29 reviews total (29 reviews)
Patients praise
- Physicians described as caring, attentive, and good listeners
- Appreciation for the faith-based approach of some providers
- Generally positive feedback regarding the friendliness and helpfulness of the reception and nursing staff overall despite individual complaints
- Convenience of same-day appointments for acute care
Common complaints
- Long wait times
- Dissatisfaction with staff demeanor and attitude
- Occasional delays in prescription processing
- Criticism of the lab and billing department staff
- Concerns regarding communication and attentiveness of some individual physicians
"Patients have praised Dr. Burgin for her exceptional care, describing her as caring, loving, and a good listener. Many appreciate her faith-based approach and feel she genuinely cares about their well-being."
— BestProsInTown"Often very long wait. Doctors don’t respect you or your time."
— a-better-place.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- aLine Health | Primary Care in Shreveport, Louisiana — Aug 1, 2025
- Dr. Nancy Germany, MD, Family Physician | Shreveport, LA | WebMD — Aug 12, 2025
- Chronic Disease Management in Shreveport | aLine Health — Mar 27, 2026
- Dr. Robert Smith, MD, Family Physician | Bossier City, LA | WebMD — Oct 7, 2025
- Peter Klucar, MD, joins Willis Knighton Family Medicine South - Susan Drive - Willis Knighton Health - Top Hospitals and Doctors in Shreveport - Bossier City and the Ark-La-Tex — Jan 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Shreveport
Summary: LSU Health Shreveport (LSUHS) is the medical and health sciences campus comprising the School of Medicine, School of Allied Health Professions, School of Graduate Studies, Office of Research, and Graduate Medical Education. It focuses on educating and training health care professionals and scientists through innovative healthcare and medical research. The site lists key executives and leaders across departments and campuses, including family medicine leadership tied to the Monroe Campus (e.g., Marina Jeffery as Division Chief of Family Medicine and Associate Program Director of Family Medicine Residency) and other administrative roles. Headquarters and main address: 1501 Kings Hwy., Shreveport, LA 71103. The page highlights organizational structure and leadership rather than specific patient care or residency details for Family Medicine in Shreveport. If you’re seeking Family Medicine residency or program specifics for LSU Health Shreveport, you may want to navigate to the Family Medicine section or the Monroe Campus Family Medicine leadership pages.
WK Pierremont Family Physicians is a small family medicine practice based in Shreveport, LA. Key points: - Services: Full-service family medicine with targeted diagnosis and treatment plans for individual patients. - Location: Two offices in Shreveport, LA (8001 Youree Dr; 1811 E Bert Kouns Industrial Loop Ste 400). - Contact: 318-212-3810 - Size: Single-provider practice associated with Willis Knighton Health; approximately 1 employee listed. - Web presence: Website pierremontfamily.com; limited online activity (monthly visits ~2,353; low page count per visit; high bounce rate). If you’re seeking a family medicine doctor in Shreveport, Pierremont Family Physicians focuses on personalized care within a small practice setting.
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