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Clinic Type

Internal Medicine

Address

1620 E. Wilcox Dr., Sierra Vista, AZ 85365

Phone

(520) 459-0362

Email

info@optimamed.com

Opening Hours

Monday-Thursday 8:00 a.m.–5:00 p.m., Friday 8:00 a.m.–2:00 p.m.

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine
  • Annual checkups
  • Illness treatment
  • Medication management
  • Preventive care
  • Weight management
  • Covid-19 testing

Insurance & Payment

Languages Spoken

FAQs

What are the hours for East Sierra Vista primary care appointments?

Monday-Thursday from 8 a.m.-5 p.m. and Friday from 8 a.m. – 2 p.m.

How can I schedule an appointment?

Schedule an East Sierra Vista primary care provider appointment online, or call (520) 459-0362.

What services are offered?

Primary care physician services including annual checkups, illness treatment, weight management, and Covid-19 testing in the parking lot.

Where is the office located?

1620 E. Wilcox Dr. Sierra Vista, AZ 85365.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Family Health Center of Sierra Vista): 1.2/5 stars (4 reviews)
  • Birdeye (Dr. Parag Patel): 3.7/5 stars (67 reviews)
  • Real Patient Ratings (Genesis Sierra Vista): High praise for specific providers (General) (Not explicitly stated)

Patients praise

  • Providers described as caring, patient, and knowledgeable
  • Excellent bedside manner where patients feel heard and valued
  • Effective and thorough communication regarding health conditions and treatment plans
  • Friendly and accommodating office staff in some practices

Common complaints

  • Unprofessional, rude, or disorganized front desk and billing staff
  • Long wait times for appointments and while in the clinic
  • Difficulty reaching the office via phone or getting calls returned
  • Concerns about patient privacy and confidentiality in waiting areas
  • Feeling rushed or ignored by providers during consultations

"Family Health Center lacks severely with their front desk and billing department. Unorganized. Unprofessional. Disrespectful and bad mannered."

Healthgrades (Family Health Center of Sierra Vista)

"Dr. Patel is a very intelligent and caring doctor. He never rushes you and answers all your questions. I'm so fortunate to have him as my family doctor!"

Birdeye (Dr. Parag Patel)

"Patients consistently praise the clinic’s providers... for their compassionate, professional, and knowledgeable care. Patients highlight their exceptional bedside manner, noting that providers listen carefully to concerns..."

Real Patient Ratings (Genesis Sierra Vista)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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