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Clinic Type

Primary Care

Address

Sierra Vista, AZ 85635

Phone

+15202632000

Email

feedback@canyonvistamedicalcenter.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

911 for life-threatening injuries; nearest ER for emergencies

Services Offered

  • Primary care for family members of all ages
  • Acute and chronic illnesses
  • Allergies
  • Annual physical exams, including well-child exams
  • Diabetes education
  • Immunizations
  • Mental health
  • Nutrition counseling
  • Referrals to specialists & home health
  • Wellness visits
  • Women's health, including female reproductive health
  • Blood pressure
  • Body aches
  • Check-ups
  • Cholesterol maintenance
  • Fever, cough or colds
  • Regular health screenings
  • Unexplained weight changes
  • Walk-in urgent care for coughs or cold
  • Eye infection
  • Flu or fever
  • Minor illness or injury
  • Sore throat or earaches
  • Sports injuries
  • Sprains or strains
  • Vomiting or diarrhea
  • Chest pain or pressure
  • Convulsions or seizures
  • Difficulty breathing
  • Emergencies
  • Loss of limb
  • Poisoning
  • Serious head, neck or back injury
  • Severely broken bone
  • Unconsciousness

Technology & Equipment

  • Technology

Team

  • Jessica Calvo Castanon, M.D. — M.D.
  • Philip M. LeSueur, MD — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Dr. Parag Patel): 3.7/5 (67)
  • Real Patient Ratings (Genesis Sierra Vista): 4.8/5 (1,518)
  • Healthgrades (Dr. Jeffrey Wilde): 3.5/5 (33)
  • Healthgrades (Dr. Ann Lebeck): 5.0/5 (6)
  • Healthgrades (Dr. Mark Carnett): 3.3/5 (24)

Patients praise

  • Providers are frequently described as knowledgeable, compassionate, and good listeners
  • Many patients feel well-cared for and valued as individuals rather than just numbers
  • Efficient, friendly office staff reported at some locations
  • Professional and thorough approach to care by many individual physicians

Common complaints

  • Long wait times on the phone
  • Difficulty reaching office staff via phone
  • Inconsistent or confusing communication from office staff
  • Negative experiences with triage or follow-up procedures (e.g., during illness)
  • Instances of being seen by students or different providers rather than the requested doctor

"She listens to me, and not just to listen, she listens to hear and understand my needs and concerns. I am not a number or a paycheck to her."

Patient review for Family Health Center/Jessica Jackson

"A nice guy but staff seems confused, I’ve waited on hold on the phone for 10 minutes or more multiple times, and almost every time I go in I’m seen by a different med student."

Patient review for Dr. Parag Patel

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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