Integrated Behavioral Health | Gila Regional Medical Center
Behavioral Health • Silver City, NM • Since 1883
About
Integrated Behavioral Health at Gila Regional Medical Center (Silver City, NM) is part of the nonprofit, county-owned hospital system. GRMC emphasizes patient-centered care across medical services and housing a behavioral health program aimed at integrating mental health with overall medical care. The center operates as a 25-bed critical access facility in Silver City, offering comprehensive services within GRMC’s network, including behavioral health integration alongside primary and specialty care.
Clinic Type
Behavioral Health
Address
1313 E. 32nd Street, Silver City, NM 88061
Phone
(575) 538-4090
BOT@grmc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS / Momentary Labs: 4 out of 5 stars (based on CMS HCAHPS surveys) (135 completed patient surveys)
Patients praise
- Many patients report receiving compassionate, respectful, and high-quality care from staff members
- Positive recognition for nursing care and medical expertise, particularly in the emergency department and inpatient settings
- Facility is recognized for meeting quality and safety standards, holding a 4-star overall patient satisfaction rating from CMS HCAHPS data
- Support for the medical center as an essential community provider despite historical difficulties
Common complaints
- Concerns regarding patient privacy and HIPAA compliance, particularly in emergency room settings
- Reports of unprofessional or rude behavior by some medical staff and physicians
- Experiences with long wait times in the emergency room
- Complaints regarding communication and bedside manner
"Without fail my husband was treated with respect, compassion and dignity. Professional Yet Personable."
— Gila Regional Medical Center Website Reviews"My mother was being treated in the waiting room with several other patients, including minors, so we heard everyone’s medical history because of being treated in the waiting room."
— Silver City Daily Press (Reporting on public meeting)"I was extremely dissatisfied with my service here, my nurses were great, cat especially was excellent to me, however my doctor was extremely rude and unprofessional."
— Rehab.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Integrated Behavioral Health | Gila Regional Medical Center — Nov 22, 2025
- Ana T Arizaga MD - Gila Regional Medical Center — Oct 9, 2025
- Gila Regional Medical Center Welcomes Dr. Teresa Arizaga — Jul 17, 2025
- Sleep Medicine in Grant County - Gila Regional Medical Center — Jun 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Silver City
Summary: Behavioral Health Services – HMS Silver City - Hidalgo Medical Services (HMS) is a nonprofit Federally Qualified Health Center serving Hidalgo and Grant counties in New Mexico, offering integrated care across primary medical, dental, mental health, and family support services. - In Silver City, HMS provides behavioral health services as part of its broader behavioral health program, including crisis services and likely access to licensed clinicians and care coordination within the HMS system. - HMS Silver City location supports behavioral health care as a key component of its mission to provide comprehensive, accessible services to more than 16,000 patients annually. - The organization is HRSA-accredited and operates multiple sites, including a Silver City facility for related services (e.g., crisis, mental health, and integrated care). - For specific programs, schedules, and contact details, reach HMS at their Silver City location or main HQ (Lordsburg) via info@hmsnm.org or 1-505-542-8384.
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