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About

Summary: Behavioral Health Services – HMS Silver City - Hidalgo Medical Services (HMS) is a nonprofit Federally Qualified Health Center serving Hidalgo and Grant counties in New Mexico, offering integrated care across primary medical, dental, mental health, and family support services. - In Silver City, HMS provides behavioral health services as part of its broader behavioral health program, including crisis services and likely access to licensed clinicians and care coordination within the HMS system. - HMS Silver City location supports behavioral health care as a key component of its mission to provide comprehensive, accessible services to more than 16,000 patients annually. - The organization is HRSA-accredited and operates multiple sites, including a Silver City facility for related services (e.g., crisis, mental health, and integrated care). - For specific programs, schedules, and contact details, reach HMS at their Silver City location or main HQ (Lordsburg) via info@hmsnm.org or 1-505-542-8384.

Clinic Type

Psychology

Address

530 DeMoss Street, Lordsburg, NM 88045, US

Phone

575-424-2240

Email

feedback@hmsnm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (telehealth psychiatric care referenced)

Emergency Care

Suicide & Crisis Lifeline 988; NM Peer to Peer Warmline 855-466-7100 (6:00 pm to 11:00 pm)

Services Offered

  • Behavioral Health
  • Crisis Intervention
  • Psychotherapy
  • Substance Use Treatment
  • Medication Management
  • Neuropsychological Testing
  • Outpatient Counseling
  • Psychosocial Rehabilitation
  • Group Therapy
  • Integrated Primary Behavioral Health Care
  • Comprehensive Community Support Systems (CCSS)
  • Care Coordination
  • Supportive Housing (through the Linkages program)

Team

  • Shelly Verma, Board-Certified Psychiatric Behavioral Health Nurse Practitioner — PMHNP-BC (Psychiatric Mental Health Nurse Practitioner)
  • Peace Chukwuma, Board-Certified Psychiatric Mental Health Nurse Practitioner — PMHNP-BC
  • Nichole Dowell, Unknown — Unknown
  • Kathleen Lamphere, Advanced Practice Registered Nurse, Family Nurse Practitioner; Psychiatric-Mental Health Nurse Practitioner-Board Certified — APRN, FNP‑BC, PMHNP‑BC
  • Anita Parada, PhD — PhD

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are included in HMS Behavioral Health Services?

Behavioral health services are provided at multiple HMS sites by psychiatrists, psychologists, nurse practitioners, telehealth psychiatric care, social workers, comprehensive community support system workers, licensed professionals, and supportive staff.

How can I contact HMS Behavioral Health Services?

Call (575) 800-1HMS or visit the Contact Us page at https://hms-nm.org/contact-us/.

Do you offer telehealth for behavioral health?

Yes, telehealth psychiatric care is available.

Who are some of the providers listed under Behavioral Health Services?

Providers include Neal Bowen, PhD (Clinical Psychologist), Dani Maier, DNP (Behavioral Health Nurse Practitioner), Syl Manlove, MBA, LPC, LAC (Behavioral Health Therapist), Reynald Omega, AGPCNP-BC, PMHNP (Behavioral Health Nurse Practitioner).

Awards & Accreditations

  • Awards/Recognition
  • Honors and recognitions related to HMS Behavioral Health Services (from page)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Top Sober House: 3.7/5 (3 reviews)
  • Birdeye (Aggregate of Google/Birdeye): 3.7/5 (3 reviews)
  • Albuquerque Drug Treatment Centers: 3.0/5 (4 reviews)
  • Addiction Resource: 8.5/10

Patients praise

  • Comprehensive range of available mental health services (e.g., therapy, crisis intervention, CBT)
  • Provision of care for a variety of conditions, including co-occurring disorders
  • Some patients report positive experiences with specific individual physicians

Common complaints

  • High turnover of medical and mental health providers
  • Concerns regarding leadership and management accountability
  • Difficulties with billing departments and payment discrepancies
  • Poor communication, including unreturned phone calls and challenges forwarding physician orders
  • Perceived negligent or inconsistent medical treatment (e.g., medication management)
  • Community and clinician lack of confidence in HMS leadership

"I generally pay cash, the price i am charged at time of service is always increased (for no reason) by the billing department in a different town. ... Call backs: I have NEVER had a call back from HMS when they said they would call back. ... Orders: It is generally impossible to get HMS to forward a physician order to other entities."

Find Rehab Centers user review

"Really, it’s kind of like them giving us the middle finger... [referring to the board's response to clinician concerns]."

Dr. Don Stephens, former HMS Chief Medical Officer, quoted in Silver City Daily Press

"Seeing the turnover of providers only exacerbates the issues that we are having with rural healthcare across the state. ... That’s a big red flag, and enough is enough. Something’s got to get done about this."

U.S. Rep. Gabe Vasquez regarding HMS, quoted in Silver City Daily Press

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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