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Clinic Type

Primary Care

Address

717 Southeast Main Street, Simpsonville, SC 29681

Phone

864-522-5400

Email

careers@prismahealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Glenna G Lattimore, FNP — FNP
  • Francis Edward Heidt, III — MD
  • Katherine T Lewis — MD
  • Eric Farquis Knapp — MD
  • Robert Edward Broker — MD
  • Lindsey Albertson Culler — FNP
  • David Carter Silkiner — MD
  • Lauren Carroll Fletcher — FNP
  • Brittney Marie Demott — FNP
  • Brooke Daniel Campbell — FNP
  • Jennifer Taylor Ellis — MD
  • Wesley Robert Averill — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye: 3.1 out of 5 stars (83 reviews)
  • Prisma Health (Dr. Silkiner): 5.0 out of 5 stars (65 reviews)
  • Prisma Health (Dr. Smith): 4.9 out of 5 stars (44 reviews)
  • Prisma Health (Dr. Lewis): 4.8 out of 5 stars (27 reviews)
  • Prisma Health (Andrew Sims, FNP): 4.9 out of 5 stars (46 reviews)
  • Prisma Health (Dr. Bynum): 4.9 out of 5 stars (63 reviews)
  • Healthgrades (Dr. Redderson): 4.8 out of 5 stars (90 reviews)

Patients praise

  • Providers are frequently described as knowledgeable, thorough, caring, and professional
  • Many long-term patients express high loyalty and trust in their primary care physicians
  • Staff are occasionally praised for being helpful, efficient, and friendly, despite other negative reports
  • High satisfaction with the quality of medical care and clinical attention received during visits

Common complaints

  • Long wait times both in the waiting room and examination room
  • Concerns regarding unprofessional or unfriendly office staff interactions
  • Frustration with scheduling policies, such as penalties for being slightly late or difficulty booking appointments with regular doctors
  • Perceived focus on revenue and administrative tasks over patient-centered care
  • Some patients feel dismissed or that their concerns are not fully listened to by providers

"If 8 min is all it takes to send me away sick... I don't need another appointment I need another doctor. I guess that's why they call it the hypocritical oath!"

BirdEye review for Keystone Family Medicine

"The wait time is too long to see the doctor! When I am taken to the examination room, sometimes I have to wait an hour before the doctor comes in to see me!"

Prisma Health review for Dr. David Silkiner

"Dr. Smith is an excellent doctor whom I've been seeing for 20 plus years and feel there is nothing that could be done any better than the care I have had."

Prisma Health review for Dr. Rebecca Smith

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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