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Summary: The page pertains to Soundview Medical Associates LLC, part of Hartford HealthCare Medical Group. It is a private healthcare system based in Norwalk, CT, with four employees and annual revenue around $18.5 million. The organization operates multiple facilities (4 offices across CT, including Norwalk and Hartford addresses) and provides hospital, medical center, rehabilitation, senior services, and related healthcare offerings. For primary care specifics in Simsbury, the site overview does not list Simsbury locations or primary care services there; closest CT locations appear in Norwalk and Hartford addresses. Key contact: billing@soundviewmedical.com; main phone numbers include 203-838-4000 and 855-300-6933. If you need Simsbury-specific primary care, you may want to check Hartford HealthCare Medical Group’s Simsbury listings or contact the provided numbers for confirmation.

Clinic Type

Internal Medicine

Address

Norwalk, CT 06851

Phone

877.707.4442

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine

Team

  • DeOliveira, Suelen, APRN, DNP — APRN, DNP
  • Janani, Khushbu, DO — DO

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 1.7 / 5 (159 reviews (system-wide aggregate))
  • Birdeye: 2.5 / 5 (62 reviews)
  • Official Hartford HealthCare clinician profile pages: Generally high individual ratings (often 4.7-5.0/5) (Varies by clinician)

Patients praise

  • Patients often express high satisfaction with individual clinicians (physicians and APRNs)
  • Clinicians are frequently described as attentive, compassionate, and thorough listeners
  • Positive feedback regarding medical expertise and clear explanations during appointments

Common complaints

  • Poor administrative and office staff performance (especially regarding phone communication and wait times)
  • Difficulty obtaining referrals or navigating bureaucratic processes
  • Perceived lack of empathy or professionalism from some staff members
  • General dissatisfaction with front desk operations

"I'll start by saying my Dr is great. Everything else about this location is about as bad as a hot poker through your eye."

External review summary

"Dr. Coture is the only doctor in 30 years or more who actually listens when I need answers. ... Dr. Coture seems to be the only doctor who truly cares for her patients."

Official website patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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