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About

ProHealth Physicians is a private, physician-led medical group based in Farmington, Connecticut, with more than 90 locations across Connecticut and a presence in the U.S. Virgin Islands and Lebanon. It operates under OptumCare and employs around 386 staff, serving over 380,000 people statewide. The company focuses on primary care and family medicine, including pediatric services, through a network of doctors and clinicians. Main headquarters: Farmington, CT; other listed offices in Burlington, Manchester, and Farmington, CT. If you’re seeking Simsbury-specific pediatric care, the site indicates a broad Connecticut footprint but does not detail a dedicated Simsbury location. You may contact their main line (860-284-5333) or visit prohealthmd.com for a local provider directory and exact Simsbury-area pediatric options.

Clinic Type

Pediatrics

Address

3 Farm Glen Boulevard, Farmington, CT 06032, US

Phone

1-855-286-3411

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics
  • Primary care
  • Care coordination
  • Diagnostic testing
  • Online scheduling
  • Bill pay
  • Emergency information
  • Office updates
  • Careers
  • News

Team

  • Courtney Lynne Souza, MD, MD — Pediatrician

Insurance & Payment

Languages Spoken

  • English

Current Offers

New patient offer — null

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • medicals-health.com: 1/5 (specific provider page) (3 reviews (specific provider page))
  • Yelp: Mixed/Not explicitly summarized (6 reviews)
  • Vitals.com: 3.9/5 to 4.2/5 (individual provider ratings) (Variable by provider)

Patients praise

  • praise for pragmatic and solution-oriented medical care
  • highly experienced medical staff
  • kid-friendly environment noted in some reviews

Common complaints

  • concerns regarding physician bedside manner
  • difficulty in reaching physicians for after-hours or urgent care needs
  • perceived lack of compassion in specific provider interactions

"Dr. Ladenheim has seen me for numerous issues... she always puts the needs of the patient above ease of service... Logical doctors who give solutions are more valuable than empathetic doctors whose actions prove to be apathetic."

Patient review, medicals-health.com

"Its too bad that this one dr can tarnish an otherwise superb pediatric group. I hope you dont get stuck with her on weekend call, as she doesnt return calls or consider writing an urgent scrip..."

Patient review, medicals-health.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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