Primary Care | hartfordhealthcaremedicalgroup.org
Primary Care • Simsbury, CT
About
Summary: The page pertains to Soundview Medical Associates LLC, part of Hartford HealthCare Medical Group. It is a private healthcare system based in Norwalk, CT, with four employees and annual revenue around $18.5 million. The organization operates multiple facilities (4 offices across CT, including Norwalk and Hartford addresses) and provides hospital, medical center, rehabilitation, senior services, and related healthcare offerings. For primary care specifics in Simsbury, the site overview does not list Simsbury locations or primary care services there; closest CT locations appear in Norwalk and Hartford addresses. Key contact: billing@soundviewmedical.com; main phone numbers include 203-838-4000 and 855-300-6933. If you need Simsbury-specific primary care, you may want to check Hartford HealthCare Medical Group’s Simsbury listings or contact the provided numbers for confirmation.
Clinic Type
Primary Care
Address
520 West Ave, Norwalk, Connecticut 06850-4007, US
Phone
877.707.4442
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (General HHC Medical Group): 2.5 / 5 stars (62 reviews)
- Yelp (General HHC Medical Group): 1.7 / 5 stars (159 reviews (General HHC Medical Group))
Patients praise
- High satisfaction and praise for specific individual providers (e.g., attentive listening, compassion, thorough care)
- Patients willing to travel significant distances to see specific, trusted clinicians
Common complaints
- Poor administrative staff performance including phone communication issues and long wait times
- Lack of responsiveness and follow-through regarding referrals and administrative tasks
- Mixed experiences with bedside manner and empathy of some providers
- Frustration with office management and scheduling processes
"The provided reviews... overwhelmingly highlight significant issues with the staff and administrative processes. One reviewer begins by stating that their 'Dr is great,' but immediately follows this with severe criticism of 'everything else about this location,' describing it as 'about as bad as a hot poker through your eye.'"
— DrRachelEidelman.com (citing aggregated patient experiences)"Dr. Coture is the only doctor in 30 years or more who actually listens when I need answers... Dr. Coture seems to be the only doctor who truly cares for her patients."
— Official Hartford HealthCare Medical Group website (Verified Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford Hospital Avon Wellness Center - Primary Care — Nov 4, 2025
- Hartford HealthCare Medical Group Primary Care - Avon — Nov 4, 2025
- Licensed Practical Nurse (LPN) - Primary Care in West Simsbury — Feb 6, 2026
- Book 100+ of the best Doctors near me in West Simsbury, CT - Zocdoc — Jun 24, 2026
- Registered Nurse - Primary Care Home Health - Medical Hirings — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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