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About

SEARHC (Southeast Alaska Regional Health Consortium) is a nonprofit health system serving Southeast Alaska residents, with a focus on emergency and acute care among other services. Key points relevant to the query: - Location: Headquartered in Juneau, Alaska; operates throughout Southeast Alaska (Sitka and surrounding communities). - Services: Emergency department, inpatient care, primary and specialty care (including behavioral health, dental, pediatrics, obstetrics/gynecology, orthopedics, radiology, pharmacy, rehabilitation, and more). - Facilities: Includes Sitka locations (e.g., Sitka Front Street clinic) and Mt. Edgecumbe Medical Center in Sitka (recent ribbon-cut milestone for rural Alaska healthcare). - Access: Urgent/24x7 emergency services with schedules and appointment options; multiple clinics and service sites across the region. - Organization: Nonprofit health organization employing hundreds of staff; part of a larger network of Alaska Native and regional health providers. If you’re specifically looking for the Sitka Emergency Department: SEARHC operates emergency services in Sitka (Mount Edgecumbe Medical Center and associated urgent care facilities) with weekday and weekend access, and you can arrange visits or speak with a service expert through SEARHC.

Clinic Type

Emergency Medicine

Address

3100 Channel Dr, Juneau, AK 99801, US

Phone

18006130560

Email

prcservices@searhc.org

Opening Hours

24/7

Emergency Care

Yes

Services Offered

  • Emergency Department care
  • triage
  • on-site X-rays
  • CT scans
  • EKGs
  • lab work
  • trauma care
  • stabilization
  • diagnostic tests
  • imaging
  • transfer coordination
  • home care instructions
  • care coordination with primary care/providers
  • ambulance/air ambulance transport

Technology & Equipment

  • X-ray
  • CT
  • EKG
  • lab testing
  • advanced diagnostic services

Team

  • Emergency Department team — Clinical team

Insurance & Payment

Languages Spoken

FAQs

When should I go to the Emergency Department?

For serious illness or injury; life-threatening emergencies are prioritized.

What can I expect at the ED?

Triage by a nurse, provider examination, diagnostic tests, treatments, and possible transfers if higher-level care is needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS (Medicare.gov): 3 out of 5 stars (CMS rating) (N/A (based on 20 quality measures))
  • DrVisor: 3/5 stars (28 reviews)
  • MedicalRecords.com: 4.3/5 (8 reviews)

Patients praise

  • High praise for the quality of care provided by individual doctors and nurses once in an exam room
  • Professional, kind, and helpful staff interaction at the point of care
  • Positive feedback on hospital food and supportive care post-discharge (for some patients)

Common complaints

  • Difficulties navigating phone systems and scheduling appointments
  • Lack of transparency from leadership and billing concerns
  • Concerns regarding communication, including HIPAA issues and lack of discharge information
  • Frustration with access to home health care and behavioral health services
  • Long wait times to receive care

"I heard so many times – I heard about the great care that you are already receiving when you get into that exam room with your providers, so that was inspiring to me, and we don’t want that just some of the time. We want that all of the time."

SEARHC Chief Medical Officer Cate Buley

"The employees that I see when I go to my appointments are excellent at SEARHC. They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."

Dr. Marilyn Coruzzi, a retired Sitka physician

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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