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Clinic Type

Pharmacy

Address

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health (Mount Edgecumbe Hospital/SEARHC): 4.7/5 (15)
  • MedicalRecords.com (Sitka Community Hospital): 4.3/5 (3)
  • Wanderlog (SEARHC): 3.0/5 (2)

Patients praise

  • Many patients/employees report kind and professional frontline staff
  • Some reports of excellent clinical care despite administrative issues
  • Positive environment noted by some clinical staff

Common complaints

  • Concerns regarding administrative communication and transparency
  • Reports of poor customer service and billing issues
  • Specific complaints regarding social services interactions in long-term care
  • Concerns over facility maintenance and cleanliness (e.g., pests in patient housing)

"The employees that I see when I go to my appointments are excellent at SEARHC. They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."

KCAW News report, April 2025

"horrible costumer service, horrible billing system, prices are not transparent and doctors will straight up guess what things cost because even they don't..."

Yelp review, July 2026

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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