Sitka Medical Center – Urgent Care
Primary Care • Sitka, AK
Clinic Type
Primary Care
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Urgent Care Directories / ServiceAtlas: 3.2/5 (5)
- CMS / PlainHospital: 3/5
Patients praise
- Professional, kind, and pleasant frontline staff and clinical providers
- Positive experiences with specific surgeons and physicians
- Appreciation for new investments in specialty care and facilities
Common complaints
- Difficulties with communication and phone systems
- Concerns regarding billing transparency and costs
- Frustration with administrative leadership and navigation of the health system
- General complaints about timely access to services
"No complaints it was a great experience. They are very helpful . Dr. Thompson us a great doc."
— Yelp"The employees that I see when I go to my appointments are excellent at SEARHC... They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."
— KCAW (Community Member)"horrible costumer service, horrible billing system, prices are not transparent and doctors will straight up guess what things cost because even they don't ..."
— YelpSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- [PDF] VFC Enrolled Provider List for Alaska — Aug 13, 2025
- Sitka clinic awaiting lab results on potential measles exposure - KCAW — May 15, 2026
- Possible measles case in Sitka — May 15, 2026
- No measles in Sitka: SEARHC reports negative test result - KCAW — May 18, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Sitka
Mt. Edgecumbe Medical Center (MEMC) in Sitka is SEARHC’s new healthcare campus offering comprehensive services, including primary care through the Mount Edgecumbe Medical Center site. The facility brings outpatient primary care alongside a broad spectrum of specialties and support services (e.g., orthopedics, otolaryngology, pediatrics, internal medicine, behavioral health, rehabilitation, radiology, pharmacy, dental, optometry, laboratory, nutrition, and more). Recent updates highlight MEMC’s opening milestones, including a ribbon-cutting and phased openings for outpatient behavioral health and physical rehabilitation, with full service availability expanding after the public ribbon-cutting events in 2026. For Sitka residents seeking primary care, MEMC represents SEARHC’s centralized access point within the new Sitka campus at 227 Tongass Drive.
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