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Clinic Type

Family Practice

Address

350 14th Ave between State and Broadway, Skagway, Alaska

Phone

907-983-2255

Email

clinicinfo@skagway.org

Opening Hours

Monday 8 am to 5 pm; Tuesday 8 am to 5 pm; Wednesday 8 am to 5 pm; Thursday 8 am to 5 pm; Friday 8 am to 5 pm; Saturday 10 am to 4 pm; Sunday Closed

Emergency Care

available (limited)

Services Offered

  • general medical
  • family practice
  • outpatient care
  • limited emergency services
  • facilitates medical evacuation

Insurance & Payment

  • FQHC
  • NHSC site
  • FTCA-deemed facility

Federally Qualified Health Center (FQHC), FTCA-deemed facility, NHSC site

Sliding fee scale

Languages Spoken

FAQs

Please send compliments, complaints, or concerns to director.dmc@skagway.org.

Not a traditional FAQ; directs to email for compliments/complaints/concerns.

Please send questions and comments specifically about the potential of a 501(c)3 non-profit status for the Clinic to clinicinfo@skagway.org.

Not a traditional FAQ; directs to email for nonprofit status questions.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • localitybiz.com: 1 out of 5 stars (example) (single specific negative review highlighted)
  • skagway-alaska.uscompanies.net: generally positive feedback for specific acute cases (multiple favorable anecdotes)

Patients praise

  • prompt and efficient emergency care for injuries
  • professional and knowledgeable staff for acute needs
  • clean and modern facility
  • good insurance billing practices for travelers

Common complaints

  • dissatisfaction with medication management and weaning processes
  • reports of perceived dismissive or rude behavior by medical staff
  • concerns about treatment of patients with chronic pain or anxiety

"This place is a joke. Not only did they almost give me a heart attack... they treat you like a drug addict if you need anything other than Tylenol... I’ve never had a nurse or doctor treat me like an idiot, until I came here."

localitybiz.com

"PA Bill and nurse Amy were awesome- kind, professional, and knowledgeable. The visit was efficient and took much less time than I expected. Very happy I went to this clinic... They billed insurance whereas the cruise ship leaves it up to you to try and get reimbursed."

localitybiz.com and skagway-alaska.uscompanies.net

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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