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Clinic Type

Primary Care

Address

P.O. Box 537 350 14th Ave. Skagway, AK 99840

Phone

907-983-2255

Email

director.dmc@skagway.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • Primary care
  • Preventative care
  • Emergency health care
  • Comprehensive primary care
  • General medical services

Insurance & Payment

Languages Spoken

  • English

Commitments

  • Mission: to promote the health and wellness of all residents and visitors in Skagway by providing comprehensive primary, preventative and emergency health care services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various online local business directories: Mixed, ranging from highly positive to very negative (Limited number of publicly available reviews)

Patients praise

  • Prompt and professional care for acute injuries during travel
  • Helpful and knowledgeable staff (specifically medical assistants)
  • Efficiency in billing insurance versus cruise ship services
  • Modern and clean facilities

Common complaints

  • Allegations of poor treatment regarding pain medication management
  • Concerns about bedside manner and perceived lack of empathy
  • Frustration regarding continuity of care due to reliance on temporary providers

"They treat you like a drug addict if you need anything other than Tylenol... I’ve never had a nurse or doctor treat me like an idiot, until I came here."

LocalityBiz user review

"PA Bill and nurse Amy were awesome- kind, professional, and knowledgeable. The visit was efficient... They billed insurance whereas the cruise ship leaves it up to you to try and get reimbursed."

LocalityBiz/USCompanies user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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